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Coastal Nissan
Norwell, MA
1,149 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,149 reviews
December 09, 2015
Great sales experience..awkward logistics On the web site, the car we wanted to look at was listed in Hanover at Coastal VW. I clicked for directions under the car and arranged to meet my wife On the web site, the car we wanted to look at was listed in Hanover at Coastal VW. I clicked for directions under the car and arranged to meet my wife there on her way home from work. We got there and the VW salesman thirty feet away did not get up to greet us but yelled across the room asking what we were looking for. We told him as we walked to his desk. He still did not get out of his seat but told us that the car was actually at another branch 20 miles away. He was able to look up from his I phone once while we were with him!!! We decided to wait till the weekend and go to see the car. We went to Coastal Automotive in Cohassett and saw Lance and Mike. The car we wanted had been sold a few hours earlier. The two gentlemen suggested a Nissan Rogue based on our conversation and it turned out to be perfect. We made arrangements to purchase the Rogue and trade in our vehicle. Very pleasant buying experience, no canned sales pitches. This is where things get bizarre. Apparently because of Franchise rules, we had to complete the sale at Coastal Nissan 20 miles back, just north of Coastal VW. We met with Nick at Coastal Nissan the next morning after waiting 45 minutes to see him, because "We sold so many cars, sorry for the delay" Signed all the papers and arranged financing. Coastal charged $385 for document preparation which seems to be in the area that other dealers are at. OK now we completed the paperwork and we were told to drive our tradin back to Cohasset so they can switch the plates and we could take delivery. So back to see Lance and Mike again. Lance told us that because they sold so many cars, the registration would take a couple of days. Annoying after paying $385 for doc fee, but oh well. 3 business days later no word from Coastal so I called Lance for an update ,"We are at the mercy of Norwell." . I called Nick and never got a call back untill I spoke with the sales manager 2 days later. I am not even to go into the total lack of communication regarding the installation of a remote starter and a vehicle recovery system... More
by jrfrancis
Employees Worked With
Lance ward, Nick S
December 08, 2015
Review of Coastal Nissan Cohasset MA I just purchased my 3rd vehicle from Coastal Nissan. Lance Ward made my purchase and return of a lease seamless. The entire staff at the Cohasset d I just purchased my 3rd vehicle from Coastal Nissan. Lance Ward made my purchase and return of a lease seamless. The entire staff at the Cohasset dealership is always helpful and efficient. I highly recommend them, More
by Kathy
Employees Worked With
Lance Ward
December 04, 2015
Excellent service I dealt with Chris when servicing my 2012 juke, he was very friendly and helpful with letting me know exactly what needed to be serviced on my car. I I dealt with Chris when servicing my 2012 juke, he was very friendly and helpful with letting me know exactly what needed to be serviced on my car. I was very appreciative for all the help with my car, which Is in great condition! Overall, I would recommend anyone to go to coastal Nissan for service! More
by BHOWARD
Employees Worked With
Chris
December 04, 2015
Best. Service. Ever. These guys are honest and fair and I will never bring my Pathfinder anywhere else. I can trust the repairs they make are necessary and fair in price. These guys are honest and fair and I will never bring my Pathfinder anywhere else. I can trust the repairs they make are necessary and fair in price. More
by KarenLouise
Employees Worked With
Chris
December 04, 2015
great service I have had many dealings with car dealerships and coastal nissan is the best. Their service department is outstanding. I have been greeted by the most I have had many dealings with car dealerships and coastal nissan is the best. Their service department is outstanding. I have been greeted by the most personable service rep,Chris every time I come in for service.He is always pleasant,very honest and informative. More
by sweeneyl
Employees Worked With
Chris
November 18, 2015
Great Experience I leased a car form coastal because they had the best deal. I worked with Nate who made the process very easy. Thank you Coastal Nissan and Nate Billi I leased a car form coastal because they had the best deal. I worked with Nate who made the process very easy. Thank you Coastal Nissan and Nate Billings! More
by puppylove456
Employees Worked With
Nate Billings
November 13, 2015
Great service I really trust this dealership they are always honest and fair. It's the only place I go to service my Altima chris is service is really great to work I really trust this dealership they are always honest and fair. It's the only place I go to service my Altima chris is service is really great to work with. More
by BeckyBot
Employees Worked With
Chris George and butch
November 01, 2015
Tommy Dipesa is a rockstar! We have purchased and leased four cars from Coastal Nissan. Tommy Dipesa is the man to see. He is a friendly guy who understands your needs without be We have purchased and leased four cars from Coastal Nissan. Tommy Dipesa is the man to see. He is a friendly guy who understands your needs without being pushy. He is very knowledgable and knows his stuff. I would highly recommend him to anyone who needs a car. More
by Ian
Employees Worked With
Tommy Dipesa
October 29, 2015
Service is top notch at Coastal Nissan I have bought/leased 3 cars from Coastal Nissan, every time it was a great experience. I have used them for service on all the vehicles and again exc I have bought/leased 3 cars from Coastal Nissan, every time it was a great experience. I have used them for service on all the vehicles and again excellent service. George and Matt in the service department are professionals, friendly, communicative and easy to deal with. Recently our Pathfinder had a problem with the roof liner on the sunroof. Because the part had to be ordered from Nissan and was not delivered in time for them to complete the service that day, they provided us with alternate transportation at no cost. Always a breeze to deal with, quite a departure from the stereotypical car dealers! More
by Paul
Employees Worked With
Matt, George
October 26, 2015
Purchased used car I called the dealer and spoke to Tom Dipesa regarding purchasing a used car for my daughter. Tom did all the work for me and found her a used car tha I called the dealer and spoke to Tom Dipesa regarding purchasing a used car for my daughter. Tom did all the work for me and found her a used car that she is exceptionally happy with at the price we had set. Tom also arranged all paperwork and dropped car off at our house. A great experience and I would used Tom and Coastal Nissan without hesitation. A very happy experience. More
by Fredl
Employees Worked With
Tom Dipesa
