Coastal Nissan

Professionalism at its best with Billy Barboza I bought a car from Billy Barboza last year and he was extremely knowledgeable and asked me all the right questions to help me decide which car/SUV w I bought a car from Billy Barboza last year and he was extremely knowledgeable and asked me all the right questions to help me decide which car/SUV was the right one for me and my family! He did not pressure me into making a hasty decision and took his time while My husband and I discussed which options (buy/lease) we wanted to pursue. I highly recommend asking for Billy at Coastal Nissan especially if you are interested in a Nissan ! He also provides a lot of humor(at no charge) which is a plus during this difficult decision!! I just recently went into Coastal to discuss other options for cars for my family and Billy went out of his way to help me ! Thanks Billy! More

Great Experience I worked with Nate B., who really listened to what I wanted and could afford. He helped to put me in a vehicle I was happy with and felt good about pu I worked with Nate B., who really listened to what I wanted and could afford. He helped to put me in a vehicle I was happy with and felt good about purchasing. Very laid back, approachable and patient, answering any questions I may have had. I had a great experience with Nate and Coastal Nissan as a whole ! More

Stay away from this dealership . Walked in for a Altima , met Nick. He gave me a number and I was happy. After a couple of days visited them again, started the documentation. Did a de Walked in for a Altima , met Nick. He gave me a number and I was happy. After a couple of days visited them again, started the documentation. Did a deposit , then things started changing and the price of the car increased . Fortunately they refunded my money. Would have given a - if I could. More

Liars We ordered a 2017 NV 1500 van from here in the beginning of April. We were told it would be here in 12-16 weeks. After multiple messages left we were We ordered a 2017 NV 1500 van from here in the beginning of April. We were told it would be here in 12-16 weeks. After multiple messages left we were finally told that the van was never ordered at the end of June and they tried to sell us a more expensive van. When I went in to get my deposit back, the sales person Bill couldn't give me a straight answer as to what happened. I waited for 45 minutes to speak to the general manager who refused to speak with me and said he would call me later that day. I never received a call back. I worked in the car industry for many years and am absolutely floored that a customer would be treated like this. More

terrible!!!! I am a single mother of 2 small children who was just looking for a good car for me and my children. I spent every last dime i had and traveled an hou I am a single mother of 2 small children who was just looking for a good car for me and my children. I spent every last dime i had and traveled an hour just to get there to buy what i thought was a good car for us. I picked the car up and it had a rejection sticker but was promised it was just a drive cycle needed to be done. On day 39 of owning this vehicle the head gasket blew. I called them to see if there was anything they could do and they refused to help me in anyway, claiming it was my fault for leaving with a rejection sticker on. They are just a bunch of crooks looking to take advantage of anyone they can. I will not be recomending them to anyone and will be taking my case to small claims court. More

BEWARE THEY TAMPER WITH YOUR CAR DURING SERVICE MAINTENANCE Every time I take my car for an oil change a new problem occurs in the way it drives, most of the time a new light will come on to let me know somethi Every time I take my car for an oil change a new problem occurs in the way it drives, most of the time a new light will come on to let me know something in my car is broken (unaligned once, tires tampered with another time and the third time they messed with my transmission and I literally broke down on the side of the road) this is a car that's under 35k miles by the way and I bought it brand new, they also tried to dodge giving me my car title after I paid off my car with the remaining 10k I owed, the next few days they deleted my online account when I tried to sign in it didn't work, very sketchy, after calling they informed me they had no information for me or a car that was bought... ok nissan.. ok nissan.. after calling and battling them for months upon months, 5 months later they agreed to send my title, only because one out of at least 15 customer service reps PUSHED for this to happen. Not surprising a month later they begin tampering with my car and breaking things on it, the transmission failed and I spoke to corporate who said since its under 35k so it's under warranty... funny as soon as I bring it in they claim it's a different problem a part they need to order and it'll be $300.. mind you, me and the tow truck guy BOTH knowing cars BOTH knew it was the transmission and told them that, so after they get the part in miraculously that SAME 3 DAYS LATER they notice it's the transmission indeed and not that part that was the problem, funny funny you know the warranty supported transmission, no way! lets tack on some random $300 repair to make our money somewhere! Yup, so after we pay them and they supposedly fix all these problems, and "test drive" the car to confirm it, virtually I get my car home and it has the EXACT SAME PROBLEM I BROUGHT IT IN FOR.. it's jerking and on the verge of breaking down.. AND YOU KNOW WHAT THEY DID FOR ME WHEN I CALLED TO ASK ABOUT IT?.. WAIT FOR IT... The guy on the other first questioned why I didn't pick my car up myself, I'm not sure if he knows the concept of 9-5's and driving in traffic but I have one and they close at 5.. so when I answer he then acts like he doesn't know who I am, even though he just identified my car/problem/and that I didn't pick it up personally.. mid-way of me informing him about the situation this guy HANGS UP THE PHONE... literally.. HANGS UP THE PHONE because I'm calling him about a car I paid $18k+ for and broke down after 35k miles and they pretended to fix but didn't.. I'll just leave that there. More

Great service rep As a business owner I want to know that the people I hire work up to my syandards. Just wanted you to know that Tony Demeo really diverted when I came As a business owner I want to know that the people I hire work up to my syandards. Just wanted you to know that Tony Demeo really diverted when I came in for service. He was cute us friendly and courteous. He even found a few things gs that I needed repair on. Great job More

Great Lease Experience Great experience leasing a car from Coastal. They are upfront and honest about pricing and worked with me to get a great deal. Would recommend this de Great experience leasing a car from Coastal. They are upfront and honest about pricing and worked with me to get a great deal. Would recommend this dealership to others. More

Greedy I am the stereotypical went there alone got taken advantage of girl, thought I reaserched everything I needed to know, only paid attention to the good I am the stereotypical went there alone got taken advantage of girl, thought I reaserched everything I needed to know, only paid attention to the good reviews and went on my merry way because the car there was the perfect price and seemed well maintained. Welp, they are just out for a buck and to get as much as they can out of you. Bring a calculator because it wasn't until I brought home the contract I realized they charged me a grand more than the listing price, contract included a $300 paperwork fee but they charged me an extra $40 on state title registration than the DMV actually charged me. They also gave me a 6 year loan telling me it was the only way to fit the monthly payment in my budget which was completely untrue, my car before that had cost the same exact amount and I had a higher intrest rate 5year loan. I got a service contract I paid over 2 grand for and the contract they sent to me told me I was only covered for only another 20,000 miles when I called Allstate they said only the dealership could fix that when I called the dealership they said they would square it away and add an extra 2,000miles of coverage making it 100,000miles covered all together. THIS WAS MONTHS AGO. Heard from them once 2 months ago where I responded that I still hadn't received the new contract in which Nick replied he would get right on it. Emailed Allstate today. They have no idea what I'm even talking about and was told to contact my dealership...who I've sent 3 emails to two different people over the last 2 weeks with no response. These people are sketchy and I went against my instincts because I needed a car asap they even straight up refused to fix things I had issues with. Keep looking you deserve better from people who you spend that much money with More

Great experience Nate my salesman was enjoyable to work with and very knowledgeable about my new Pathfinder. I did not feel pressured and think I received the best of Nate my salesman was enjoyable to work with and very knowledgeable about my new Pathfinder. I did not feel pressured and think I received the best offer. More