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Coastal Nissan
Norwell, MA
1,076 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,076 reviews
August 03, 2018
Wonderful Experience at Coastal Nissan! My experience at Coastal Nissan was virtually painless! Lance Ward was professional, personable and went above and beyond to make my experience a tru My experience at Coastal Nissan was virtually painless! Lance Ward was professional, personable and went above and beyond to make my experience a true pleasure, which isn't what you expect when car shopping! I left the dealership feeling confident in my purchase and the whole process was expedited far beyond my expectations. Any questions or concerns were addressed immediately and felt extremely comfortable with the whole process. I highly recommend this dealership to others looking for top notch customer service! More
by jules
July 24, 2018
they were great I think they are amazing and can't imagine a better place to buy a car. If you want to buy a car, you should use them. I think they are amazing and can't imagine a better place to buy a car. If you want to buy a car, you should use them. More
by brenhow
Employees Worked With
Ihsane Areski, Dan Doherty
April 24, 2018
Fantastic and assuring experience! Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husban Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husband, our 7 year old son and I visited the dealer on two occasions before deciding on a purchase. During each visit Lance spent numerous hours with us going over options on the different vehicles we were interested in, as well as pricing/financing options available to us. There was zero pressure, 100% transparency in the process and price, and none of that typical old school car salesmen foolishness. The gentleman who worked on the financing part for the deal for us was super-efficient, friendly and thoughtful and got us a great rate with a local bank. I’m confident I got an excellent deal on my new car and the fabulous service we received throughout the process was just the icing on the cake. Look no further than Coastal Nissan for your next purchase. I know where I’ll be going next time! More
by AGullins
Employees Worked With
February 23, 2018
Excellent experience of buying an used car. I bought an used car, 2016 Nissan Versa, here. My agent, Tommy, helped me a lot to get my car ready as soon as possible. The condition of this car is I bought an used car, 2016 Nissan Versa, here. My agent, Tommy, helped me a lot to get my car ready as soon as possible. The condition of this car is really great. It's really an excellent experience of doing business with Tommy. More
by Neil Chen
Employees Worked With
February 22, 2018
Sub par Long story short, there's no point in negotiating here because somewhere in small writing it says the deal you make with a sales rep is dependent on c Long story short, there's no point in negotiating here because somewhere in small writing it says the deal you make with a sales rep is dependent on credit checks, which are normally done before any sort of negotiations but not here. So they will agree to what ever you want and then send you to the financial room where none of what you just talked about for an hour or so matters. My credit is good but they didn't even come close to what I was qualified for at USAA for an auto loan. After all that got sorted out and waiting over a week for them to replace the windshield I got to the dmv at the time the runner said she would be there and she was over an hour late. The van wasn't detailed at all, dust in all the cubbies and inside the center console, mold from maybe a spilled drink under the sliding console top, gunk on the bottom of the steering wheel and so on. Also it was a huge pain to get them to refund the deposit back to a credit card. Definitely would never do business with them again. More
by Andy rancourt
Employees Worked With
January 16, 2018
Happy Three-peat Customer =) This is my 3rd purchase from Coastal Nissan. I have purchased from Nate Billings twice (he was not working the 2nd time). Each time I have been more This is my 3rd purchase from Coastal Nissan. I have purchased from Nate Billings twice (he was not working the 2nd time). Each time I have been more than pleased with the sales associates. I will continue to purchase cars here and recommend that others do as well. Proud owner of a Red Rogue =) More
by PH
Employees Worked With
Nate Billings
January 10, 2018
THEY DON'T CARE ABOUT THEIR CUSTOMER Contacted Coastal Nissan's service department to check over a used car prior to being purchased from an outside dealer. They told me the price was $12 Contacted Coastal Nissan's service department to check over a used car prior to being purchased from an outside dealer. They told me the price was $129 for this service. After being overcharged for the service at $141.34 - was told the extra $11.61 was for "shop supplies", they gave the truck a rating of "excellent condition". Two days later I went for an inspection sticker and it Failed for a SAFETY CONCERN. I called the dealership three times and left messages for the GM as the service manager was out. Steve Delaney was not willing to refund the $141.34 and instead asked for me to bring the truck in yet again to be "rechecked". Not good enough for me. ****************WOULD NEVER RECOMMEND THIS DEALERSHIP FOR SERVICE OR SALES AND THE GM IS RUDE AND INDIGNANT************** THEY DON'T CARE ABOUT THEIR CUSTOMERS!!!! STAY AWAY!!!!!!! More
by Erica
Employees Worked With
Steve Delaney - General Manager
November 27, 2017
Excellent experience Considering a change - first went to a Honda dealer in area before seeing Tom DiPesa at Coastal. There was no comparison. Tom was extremely knowledgea Considering a change - first went to a Honda dealer in area before seeing Tom DiPesa at Coastal. There was no comparison. Tom was extremely knowledgeable and thorough - but with no pressure. In addition, the pricing could not be beat. We bought a new Rogue on the spot. The entire experience from start to finish was a pleasure. More
by bethsim
Employees Worked With
October 17, 2017
Great Experience Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was excellent. Car delivered clean, registered, and ready to go. Thanks. More
by John
Employees Worked With
October 17, 2017
Great People The customer service is great! Super nice people in a really friendly atmosphere. They're fully dedicated to everyone who comes in to work with them. The customer service is great! Super nice people in a really friendly atmosphere. They're fully dedicated to everyone who comes in to work with them. Tommy got me a great deal! More
by Frank
Employees Worked With
