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Coastal Nissan
Norwell, MA
1,080 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,080 reviews
May 10, 2022
From buying the car through to service, Coastal Nissan has done a fantastic job. Clean areas, polite people, Great sales staff! has done a fantastic job. Clean areas, polite people, Great sales staff! More
by golden809
Verified CustomerEmployees Worked With
May 10, 2022
Excellent service work, good communication on the problem and the fix. Dealer resources with local shop feel. and the fix. Dealer resources with local shop feel. More
by Devineht
April 14, 2022
Tyler Buckridge, was a great salesman. The sales manager, finance manager, and Coastal Nissan's business practices get zero stars. They are HORRIBLE to do business with. They are deceitful The sales manager, finance manager, and Coastal Nissan's business practices get zero stars. They are HORRIBLE to do business with. They are deceitful and insist their vehicles MUST be financed through Nissans finance company. Upon questioning Nissan Finance, they informed us that Coastal Nissan gets kickbacks for every vehicle financed through them. The sales & finance managers refused to accept any cash/check/credit card payment for the vehicle demanding total amount MUST BE financed through them. Finance manager said "it was not because of covid, but because the dealership needed the kickbacks to keep the business going." Run run run from this dealership. More
by JohnnyLaw
Employees Worked With
Tyler Buckridge , Sean Callis
October 09, 2021
Typical dealership service. Leased an Armada from them and pre-purchased the oil changes and tire rotation package. After only 18K miles all 4 tires need to be replaced. I was told by the garage that fa and pre-purchased the oil changes and tire rotation package. After only 18K miles all 4 tires need to be replaced. I was told by the garage that failed my inspection sticker the tires weren't rotated. When I brought this to Coastal's attention they put blame on the car needing an alignment. The car was brought in for service at 5K and 11K and no recommendation from them that an alignment was needed. They then proceeded to show me a print out on how bad the alignment was and refused to even match Townfair Tires price for 2 new tires and an alignment. Since I had a failed inspection I brought the car to Townfair for new tires and an alignment. There I was informed I needed 4 new tires not just 2. Since I have young kids I went ahead and replaced all 4 tires. After the service was complete I asked if the wear on the tires was from the alignment being off, it was then I was informed that the alignment wasn't far off and shouldn't have had any effect on the tires fast wear. Not only has Coastal denied any negligence but showed me a false alignment report. Needless to say I won't be going back for the remainder of my services appointments and certainly won't be purchasing or leasing a car here ever again. More
by bryanmay30
Employees Worked With
Mario Ferreira
August 10, 2021
I emailed the dealership in the morning about a car that I emailed the dealership in the morning about a car that I was interested in. I made an appointment to look at it that afternoon. When I got there, t I emailed the dealership in the morning about a car that I was interested in. I made an appointment to look at it that afternoon. When I got there, the salesman, named Dale, told me that the car was out front ready for me to test drive. He then went to get the keys and came back about five minutes later and told me he was sorry but the car was sold an hour ago which is xxxxxxxx because Even if the car was just sold, it would still be there on the lot. Instead of getting mad about it, I asked if he had any other vehicles in my price range. He started to look on his computer but as soon as I told him that I had my own financing already in place, he very quickly lost interest in trying to help me. I will not do business with a dealership that lies like this. The car sounded too good to be true which obviously it was. Shame on this dealership for trying to scam me and for allowing me to drive 45 minutes to see a car that they did not even have. I will also be reporting this to Car Gurus as this was where I had seen the car listed as a “great value.” More
by Dmimmar1
Employees Worked With
Dale Chester
August 05, 2021
Follow up about my sticker reimbursement, Steve d called me and fixed everything. He even gave me a gift card to show good faith. Just a communication issue, now fixed. Thanks Steve so much. me and fixed everything. He even gave me a gift card to show good faith. Just a communication issue, now fixed. Thanks Steve so much. More
by Ken K
Employees Worked With
June 06, 2021
I purchased a used Nissan leaf last August and have yet to be reimbursed for my inspection sticker after many many requests. This dealership is the epitome of who cares about the customer after the sale th to be reimbursed for my inspection sticker after many many requests. This dealership is the epitome of who cares about the customer after the sale this dealership certainly does not. Imagine what a dealership of is capable of doing if they are so cheap that they will not reimburse an inspection sticker of $35 More
by Ken K
June 23, 2020
I have been a customer for 3 years. I went for a service recently. Aaron and George were exceptional! Customer satisfaction is key with them! recently. Aaron and George were exceptional! Customer satisfaction is key with them! More
by jiannone888
May 29, 2020
Excellent cars Excellent service highly recommend Nissan products are definitely highest quality.I previously owned 2007 and 2009 Maximas. Great cars. I highly recom Excellent service highly recommend Nissan products are definitely highest quality.I previously owned 2007 and 2009 Maximas. Great cars. I highly recommend them and this dealership too. More
by Dcatqstar
Employees Worked With
It was in 2007 I don't remember the sales guy, Ryan Brown
May 28, 2020
Nate was very pleasant to work with My trade-in/purchase was during covid-19 so much of the transactions were done over the phone. Nate and Rami were terrific to work with. He always got My trade-in/purchase was during covid-19 so much of the transactions were done over the phone. Nate and Rami were terrific to work with. He always got back to me very quickly and made the transactions go very smoothly. I would highly recommend Nate or Rami as your sales person. More
by janekeaveney
Employees Worked With
Nate Billings, Rami Rouchdy
