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Coastal Nissan
Norwell, MA
1,113 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,113 reviews
November 28, 2023
After a brief phone call with someone that told me my issue was under warranty I Drove 40 mintues to your dealer. I told the service tech what code was popping up on my dash in hopes of a quick response. issue was under warranty I Drove 40 mintues to your dealer. I told the service tech what code was popping up on my dash in hopes of a quick response. Instead my car was running for over an hour with it plugged in to the code reader. After 3 hours of waiting I was advised it would may take even longer to find the code (that I provided). And still at this point no one was sure if my issue was under warranty. The gentleman that was working with me asked if I was willing to pay for waiting. I said no. Then he asked if I can pay half. I said no. He handed me my keys and told me have a good day. Never, ever again. More
by mtj2212
Verified CustomerEmployees Worked With
November 28, 2023
Very nice people but didn't have the part to fix the issue They will reach out when they have the part issue They will reach out when they have the part More
by Cassie
November 27, 2023
I like Coastal Nissan. I have know George Sullivan for nearly 20 years and he is a great guy. Period. When I arrive at Coastal it is always to spend money from an oil chan I have know George Sullivan for nearly 20 years and he is a great guy. Period. When I arrive at Coastal it is always to spend money from an oil change to a catalytic converter. Big costs small costs but I never feel taken advantage of. I buy new and hold....current hold 9 plus years and 200,000 miles... I will be looking soon...at nearly 79 most likely my last new vehicle. So the men that over see the Service Shop, George, Tom, a new fellow John I believe and the leader in the office constitute a team of folks who get my car repaired and on the road again ASAP. They are like the guys at the Derby Street Apple store. I leave money at Coastal and I leave money at Apple but the teams treat me well....and that works..... More
by richard@kearneymacdonald.com
Employees Worked With
November 26, 2023
5, I have purchased several vehicles over my lifetime and this was one of the most pleasant experiences ever. Matt, Steve, Lance and Kyle were professional and very friendly and each provided a little person this was one of the most pleasant experiences ever. Matt, Steve, Lance and Kyle were professional and very friendly and each provided a little personal touch during the purchase of the vehicle. This was the first car my son purchased and it felt like each one took a personal interest in helping my son through the buying process. Lance did a great job explaining the benefits and the realities of each car he test drove. I believe the negotiation of the vehicle was fair and equitable. I will not hesitate to return to Coastal Nissan for future purchases. More
by brookdec
November 24, 2023
The service people were very courteous, and job knowledgeable. my vehicle was ready when they said it would be. knowledgeable. my vehicle was ready when they said it would be. More
by ebazz
Employees Worked With
November 23, 2023
Coastal Nissan does an excellent job and I thank them for what they do! Much appreciation what they do! Much appreciation More
by jdrummy1
November 22, 2023
Dave Tourigny, Service Advisor and George Sullivan, Asst. Service Manager are knowledgeable, professional, personable, and customer advocates! Service Manager are knowledgeable, professional, personable, and customer advocates! More
by daniel_walsh1
November 22, 2023
Excellent service. Very professional salesman made the purchase seamless. I’m enjoying the third Rogue I’ve purchased from this dealership. Very professional salesman made the purchase seamless. I’m enjoying the third Rogue I’ve purchased from this dealership. More
by jim_mack
November 22, 2023
I am a long time Coastal Nissan customer. The Coastal team treated me as valued customer every step of the way. The Coastal team treated me as valued customer every step of the way. More
by rbtchurch40
November 18, 2023
Very nice and knowledgeable always greeting me with a smile and not doing more than I need smile and not doing more than I need More
by lento
Employees Worked With
Other Employees :
My salesman Billy Barbosa , Steve Delaney, Rick Ericson, Sean Callis, Lea Tighe
