Coastal Nissan

I have bought several cars of different makes in the past, really liked the cars, but absolutely not the car buying experience. Coastal Nissan is the exception. I had done research on several new ca past, really liked the cars, but absolutely not the car buying experience. Coastal Nissan is the exception. I had done research on several new cars from different makers and was settling on just buying the newer version of the car I had. But I saw a car I liked at Nissan and called to take a test drive. Joe Monk was super - professional, friendly, very informative and helpful, he thoroughly answered every question I had about the car and Nissan in general as a car maker. Joe really went "the extra distance" to make sure I got the exact vehicle I was looking for. Mike Shea's professional and no-pressure manner made even the process of settling on a good purchase price a very positive experience. My family will definitely be visiting Coastal Nissan when we are ready to get the next car. More

Horrible experience! I've been doing research for a new car and know what I want to look at and just need to test drive to make a final decision. We I arrived, Joe greeted me and told me to come to his ta car and know what I want to look at and just need to test drive to make a final decision. We I arrived, Joe greeted me and told me to come to his table, even though I was still walking around the show room looking at the cars. Then HE talked and finally I after asked said yeah lets go outside and look at a car. The cars were packed tightly together, not his fault, but he told me to slide in between the cars and to LOOK inside the window so I could see what the car looked like. Never once did he offer to move the car out so I could open the doors. I had to ask for him to pull the car out and I had to ask for a test drive. The car is key-less and to demonstrate the feature with locking and unlocking Joe did all the work. I NEVER once held the key. During the test drive, he was very bossy and would not shut up. He was only concerned with making a sale and that was very obvious. Although the car had a lot less features than other cars I've looked at on the sale scale, he kept trying to sell me on the fact why his car was better when clearly it wasn't. Joe also kept asking, "what is it going to take for me to get you to buy this car?" and "if you don't buy today, this deal will not be here tomorrow". I felt VERY bullied by Joe and extremely uncomfortable. I would NOT recommend Coastal Nissan based on Joe. Maybe they should get rid of him... More

I went to Coastal on a whim because of an ad. I ended up buying a 2011 Sentra. The building made a very nice presentation as I stepped in and I was warmly greeted. Jeff was a delight. He made made me fee buying a 2011 Sentra. The building made a very nice presentation as I stepped in and I was warmly greeted. Jeff was a delight. He made made me feel as though I was the only cusomter in the world. He gave me a lot of personal attention, was very knowledgeable and really listened to my needs. I never felt pressured. He went over and above with with his customer care. He even helped me clean out my trunk and load my things into the Sentra. I drove away happy and a very satisifed customer. Ron, in the business office was great, as well. He really had to work hard to make the numbers work. I feel that he went out of his way to help me. He really knew his business. Everything was done in a timely manner. I would definetly recommend Coastal to anyone. More

I found Coastal Nissan thru the car buying service offered by my insurance. Although they are about an hour from my home, I decided to visit the dealership. I was very impressed with the professionali offered by my insurance. Although they are about an hour from my home, I decided to visit the dealership. I was very impressed with the professionalism of the sales staff, managers and business people. They listened to what I was looking for in a new vehicle and found it for me. They resolved any issues I had. I was particularly impressed that they placed a follow up call to see that all was OK and remind me of the appointment to get my new car inspected. I have never had this happen before with an automobile dealership. My salesman, Jeff Johnson was helpful,courteous and listened to me. More

Ben made my experience at Coastal Nissan much more enjoyable than any experience I had had at other car dealerships over the previous 9 months. He treated me like an educated consumer, not like a lit enjoyable than any experience I had had at other car dealerships over the previous 9 months. He treated me like an educated consumer, not like a little girl. He also didn't try to sell me on features that he knew I wasn't interested in. He did, however, work hard to get me the price I wanted on the used Pathfinder that I bought. I never thought I would buy an SUV the first time I drove it, but my experience at Coastal Nissan was too easy! I'm very happy to have bought a Pathfinder, after driving another Pathfinder for almost 7 years. So far the SUV is running great. I have no complaints. And I am confident that if I have a question about my truck I can call or e-mail Ben any time. Everyone at the dealership was fair and easy to work with. My husband also had a good experience when it came time to work out financing. I'd definitely send someone interested in a new or used Nissan to Coastal Nissan. More

My whole experience at Coastal Nissan was more than I expected. The salesman, Joe Monk was great. I test drove two cars and he was very knowledgable about both and helped to make the decision process as expected. The salesman, Joe Monk was great. I test drove two cars and he was very knowledgable about both and helped to make the decision process as easy as possible. He was not only very knowledgable about both vehicles, but friendly as well. I never felt like I was talking to a 'salesman', I felt as if he was genuinely interested in what exactly I was looking for and really listened to what I was saying. There weren't any surprises during the process, and I never felt like I was getting cheated out of anything. My whole experience, from when I first checked out the website until I walked out with the keys to my new car was superb. I would undoubtedly recommend Coastal Nissan to anyone looking for a new car. More

This is our second new car purchase we have ever made. We purchased our first new car in August 2010 and were so pleased with the experience at Coastal Nissan AND with Eben that there was no doubt in our We purchased our first new car in August 2010 and were so pleased with the experience at Coastal Nissan AND with Eben that there was no doubt in our mind that we would ONLY buy from them and Eben when we were ready to get our next car. We weren't sure exactly what we wanted but we did have a budget. Eben went over ALL our options with us...very patiently and was sure to keep the ball in our court with our satisfaction and budget his number one priority. We never felt pressured or sales pitched in any way! It was like we were sitting down 'talking' cars with a friend. Eben was very knowledgeable about the various cars we test drove. Coastal Nissan is almost 100 miles from our home (90+ miles ONE WAY)...an hour and a half car ride...this is a testament to the impeccable experience had at Coastal Nissan...that we made this trip and we would make it again! More

The process was pretty simple...I knew what I wanted, they had it and there wasn't a lot of "funny stuff" in the middle. They were friendly and helpful. The only real challenge was finding a place to par they had it and there wasn't a lot of "funny stuff" in the middle. They were friendly and helpful. The only real challenge was finding a place to park in the snow-choked parking area...not their fault! More

I had a great experience with Coastal Nissan! Eben was wonderful and helped me trade in my old lease from another car maker to get a 2011 Rogue. He really went above and beyond to help me out with my leas wonderful and helped me trade in my old lease from another car maker to get a 2011 Rogue. He really went above and beyond to help me out with my lease. My experience was great from start to finish and I love my new car!!! More

Wow. What a great experience I had at Costal Nissan. I was in the market for a rare Nissan Juke SL AWD in Gun Metallic. The Nissan website indicated that Costal had one so I called and made an appointment was in the market for a rare Nissan Juke SL AWD in Gun Metallic. The Nissan website indicated that Costal had one so I called and made an appointment. I worked with Ben Webber. The Juke was en route and Ben was confident that it was arriving in the next week. What clinched the deal for me was that Ben offered a loaner car until the Juke came in. WOW! No other Nissan dealer (I was working with 5 others to find a Juke) was as professional and helpful as Costal and Ben. As Ben said, the Juke came in the next week and I took delivery. Mike the manager was also helpful. The only negative comment I have is the high-pressure sales tactics of the business manager (I think his name was Sean) when I signed the paperwork. I made it clear that all I wanted to buy was the car but he was VERY aggressive about the extended warranty and Simoniz GlassCoat. No big deal. Just watch out when you go in to pay for the car. I love my Juke SL. Great car and a great buying experience. More