Coastal Nissan
Pawleys Island, SC
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Consistenly Good Service Everything is easy--book an appointment on-line. Service is prompt, explained clearly and pricing is fair. Bonus is the car gets washed before you w Everything is easy--book an appointment on-line. Service is prompt, explained clearly and pricing is fair. Bonus is the car gets washed before you walk out the door. Visitor Wi-Fi, comfortable place to wait and semi-current magazines to browse through. It's all good here. Mike is a customer service pro. More
Exceptional The service department at Coastal Nissan is exceptional from the manager to the technicians. They always are very professional and informative regardi The service department at Coastal Nissan is exceptional from the manager to the technicians. They always are very professional and informative regarding what needs to be done to keep my car operating well and they always explain why what they are recommending needs to be done which I appreciate. Instead of finding ways to add unnecessary expense to my service they look for ways to save me money by doing only what is necessary based on what was done during previous visits. More
Great experience I was very pleased with the service and ease of making an appointment. They always welcome me by name and always keep me informed as to what needs to I was very pleased with the service and ease of making an appointment. They always welcome me by name and always keep me informed as to what needs to be done. The waiting room is very comfortable while I wait. More
Flat tire repair I stopped by the dealer because the low pressure warning was on. I asked if they could repair the leak. They were very helpful and fixed the leak whil I stopped by the dealer because the low pressure warning was on. I asked if they could repair the leak. They were very helpful and fixed the leak while I waited. I am very pleased with that high level of customer service More
Very Good Salesperson Michael Moses was a all around good sales person. He made our time there interesting and out come valuable for it is value I am always after. Michael Moses was a all around good sales person. He made our time there interesting and out come valuable for it is value I am always after. More
very friendly & helpful Very professional, He got me tires for my car that I'm happy with. It's great to be able to use my fan with defroster & air. Very professional, He got me tires for my car that I'm happy with. It's great to be able to use my fan with defroster & air. More
Call center concerns Local staff was great, Mike Walsh...however, part needed was not pre-ordered so now I must make 1 hour trip back to dealer when part is available. Cal Local staff was great, Mike Walsh...however, part needed was not pre-ordered so now I must make 1 hour trip back to dealer when part is available. Call center was informed at time appointment was made that part was needed. I do not feel this is efficient and practical for busy families!! Thank you, Wendy More
Went above and beyond My situation required communication with an extended warranty company. At first the company was not helpful and refused to cover the replacement part My situation required communication with an extended warranty company. At first the company was not helpful and refused to cover the replacement part but with Mike Walsh's persistence and help, all got resolved and parts were paid for and replaced on my wheels plus he assisted in speedily getting 4 new tires for my car! Thank you for all of your help! More
oil change went on schedule..but, lost my pwr seat settings? My settings for power seats 1&2 got lost! Had to re-set. Yyou think i lost other settings or how do you thinl this could have happened? My settings for power seats 1&2 got lost! Had to re-set. Yyou think i lost other settings or how do you thinl this could have happened? More
Fairly fast and overall courteous. I find getting oil changes to be fairly painless. Lol. Fairly fast. Drinks and snacks available.. Very comfortable atmosphere.. Only problem was par I find getting oil changes to be fairly painless. Lol. Fairly fast. Drinks and snacks available.. Very comfortable atmosphere.. Only problem was part not available for oil leak and we have to go back. More