Coastal Kia - Service Center

Always great Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I apprecia Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I appreciate them More

A Service Department With "Soul"! I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to you I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to your concerns about your vehicle.They explain everything they're going to do and give you an estimate prior to the work beginning.If they find anything, they come and talk to you and show you what they're talking about to help you make an informed decision. They have a very comfortable waiting area with refreshments.Everyone is friendly yet professional!Thank you Sam for all your assistance and it was nice to meet John and Almog!I know I'll be in good hands for my next car check-up. More

Above and beyond Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the fre Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the free coffee! More

Very good service. The employees were very courteous and went out of their way to help, since it was my very first time dealing with a NC service center. The employees were very courteous and went out of their way to help, since it was my very first time dealing with a NC service center. More

I am always informed of maintenance needs When calling with a need I am always scheduled quickly. Mr. Weisman always informs me of needed maintenance and. cost before work is done. He then c When calling with a need I am always scheduled quickly. Mr. Weisman always informs me of needed maintenance and. cost before work is done. He then calls a day or so later to ask if all is going well with my KIA . More

Helpful, honest, and courteous Wes answered all my questions and reassured me of my concerns about the repair. Bob the courtesy driver was prompt and professional. So far, KIA has Wes answered all my questions and reassured me of my concerns about the repair. Bob the courtesy driver was prompt and professional. So far, KIA has stood behind their product completely. Very good experience More

What you need and want and no push for more Sam was very nice, listened to what we said and provided excellent service. We thought the brakes might need to be done; he checked them and determine Sam was very nice, listened to what we said and provided excellent service. We thought the brakes might need to be done; he checked them and determined it was not necessary and let us know it could wait. Integrity is of utmost importance to us— Sam has it. More

excellent and fast! Customer service was excellent and fast! Everybody was so nice. Nice break room very clean and free snacks. Thinking about getting my next car from th Customer service was excellent and fast! Everybody was so nice. Nice break room very clean and free snacks. Thinking about getting my next car from them. More