Coastal Kia - Service Center
Wilmington, NC
3,286 Reviews of Coastal Kia - Service Center
I'm always satisfied with the service there. The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs an The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs and inform me so I can get maintenance done when it needs to be. I'm very thankful for this attention to detail. More
Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something come up that wasn't already discussed. More
service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More
Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More
Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative experience. Mr. Weisman was careful to explain everything that was going to be done to keep my Kia Soul in compliance with my warranty and also exactly what each phase of the work would cost. He carefully answered all of my questions and was very patient and helpful in trying to explain everything I asked about. The shuttle driver was quick to respond and was courteous and polite as well as being a very careful driver on a rainy, messy afternoon. I appreciate having a service department that I can trust not to do unnecessary work and one that is diligent in maintaining my vehicle in peak driving condition. Many thanks. More
Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far thank you very much More
Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you again,in a few months! More
Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More
Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More
Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appointment. Once arriving, staff was very friendly and offered me free shuttle service while I waited. Customer service lounge was comfortable with complimentary snacks, drinks, WiFi, TV etc. Not only did they complete the immediate recall service but they researched some past ones and addressed them.as well. Even washed the car for me and pulled it up to the door. Great service. Recommend them to anyone More