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Coastal Kia - Service Center

Wilmington, NC

4.8
3,227 Reviews

3,227 Reviews of Coastal Kia - Service Center

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December 06, 2018

service call due to tire issue signal Professional, thorough and always pleasant. Knowledgeable and willing to work around scheduling. We have had our Sportage and Soul serviced for the la More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam,service; Bob, service
Dec 10, 2018 -

Coastal Kia responded

Les, we want to thank you for the five star review here at Coastal Kia! We appreciate the kind words and your loyalty to us. Your trust means the world to us. As you already know we are always here to help. We are thrilled to have you describe our team as "professional, thorough and always pleasant". We realize you have dozens of local service centers to choose from and we sincerely appreciate you choosing Coastal Kia.

December 06, 2018

I'm always satisfied with the service there. The end result is a car that I don't have to worry about. The gentlemen at the front, with whom I have contact, are always aware of my car's needs an More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 10, 2018 -

Coastal Kia responded

JC, Thanks a million for the awesome review! We appreciate your recognition of our attention to detail in our Coastal Kia service department. Your kind remarks are greatly appreciated. We pride ourselves on knowing our customers and their vehicles as well. Thank you from your Coastal Kia Family

December 05, 2018

Service Always professional, friendly and thorough. Having your vehicle serviced is never a joy but Coastal Kia make it almost painless. Rarely have something More

by LRONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 06, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review ! We are thrilled your service visits are painless. We realize you have dozens of local service facilities to choose from. We sincerely appreciate you shopping local and servicing your vehicle with our Coastal Kia service team. Thank you for your kind words and loyalty. Your Coastal Kia Family

December 03, 2018

service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More

by MOMANDMAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and John
Dec 04, 2018 -

Coastal Kia responded

We appreciate your business! Thank you for choosing Coastal Kia for your automotive service needs. Bob Tomlin is truly an asset to our service department and we are lucky to have him. : ) Thank you for the wonderful review. It warms our heart to hear you found our staff "very helpful and understanding". We pride ourselves on our A+ BBB rating. Our goal to treat our clients the way we wish to be treated. Thanks again, Your Coastal Kia Family

December 02, 2018

Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex More

by BPREIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Weisman
Dec 04, 2018 -

Coastal Kia responded

Our entire Coastal Kia team wants to thank you for the wonderful five star review! We appreciate you choosing our service department for your service needs. We are always here to help! It was kind of you to share your thoughts and recognize Sam's efforts as well our courtesy van driver's carefulness. Thank you ! Coastal Kia Wilmington, NC

December 02, 2018

Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More

by KONALINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Dec 04, 2018 -

Coastal Kia responded

Thank you for recognizing Bob Tomlin's efforts in our service department. We appreciate your loyalty and the wonderful review. Thank you! All the best, Coastal Kia Wilmington, NC

December 01, 2018

Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than More

by ZEKEBUBBAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Tyler Desmarest
Dec 04, 2018 -

Coastal Kia responded

Thank you for the great review! We appreciate it! It was thoughtful of you to go online and recognize our efforts here at Coastal Kia. We hope to see you again soon. Thanks again from Coastal Kia!

November 30, 2018

Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you More

by M JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in Service Dept
Dec 04, 2018 -

Coastal Kia responded

Thank you! We appreciate the great review! It was kind of you to recognize our service staff and our facility. We look forward to your return visit in a few months. Thank you!

November 30, 2018

Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More

by COFFEYED92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob the shuttle driver.
Dec 04, 2018 -

Coastal Kia responded

We think Bob is wonderful too! Thank you for the great five star review. It was kind of you to describe Bob as "pleasant to speak to and so very friendly". We sincerely appreciate your great review, kind words and your business as well. Thank you !

November 30, 2018

Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More

by ckcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Wiseman
Dec 04, 2018 -

Coastal Kia responded

Thank you for the wonderful 5 star review for Coastal Kia ! We are thrilled to hear your service visit as "easily scheduled and quickly resolved". We appreciate you choosing Coastal Kia for your service needs.

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