Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews of Coastal Kia - Service Center
1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone anything. John was great! Highly recommend their Service department. More
Very good They were really nice and friendly. The waiting area was really nice and clean. They made things really simple to understand. Overall a very pleasant They were really nice and friendly. The waiting area was really nice and clean. They made things really simple to understand. Overall a very pleasant experience. More
Competent, as usual Easy to make reservation online. Completed service in about an hour. Waiting area is well stocked and clean. Free customer WiFi is a nice touch. Easy to make reservation online. Completed service in about an hour. Waiting area is well stocked and clean. Free customer WiFi is a nice touch. More
Recall Came in for a recall and everything was handled professional and very quickly. Spent may be a hour wait. Everything was great. Even got a free car wa Came in for a recall and everything was handled professional and very quickly. Spent may be a hour wait. Everything was great. Even got a free car wash. More
Friendly and professional The staff was friendly and answered each question I had professionally. They talked with me about all of the service items performed on my vehicle. The staff was friendly and answered each question I had professionally. They talked with me about all of the service items performed on my vehicle. More
Piece of molding was coming off of passenger window 1st class service from Bob as usual. Pulled up thinking I would have to order the part and return another day to have it installed. Part was in stock 1st class service from Bob as usual. Pulled up thinking I would have to order the part and return another day to have it installed. Part was in stock. Bob had me out of there in less than 45.minutes on a Monday morning, without an appointment. This man always goes above and beyond for me. Thank you Bob!! More
Oil change Ereryone there is very friendly and helpful. I know my car is in good hands when I leave it there. Sam was easy to work with. Ereryone there is very friendly and helpful. I know my car is in good hands when I leave it there. Sam was easy to work with. More
took three hours to do oil change, inspection and plug tire Even though i made an appt and told it would take 1 1/2 hours to do service, it took three hours and never received a call that tire needed to be plug Even though i made an appt and told it would take 1 1/2 hours to do service, it took three hours and never received a call that tire needed to be plugged until I showed up to get car. Why did I make an appt? ProLube would have taken 30 minutes. Needless to say, I wasted an entire afternoon there when it should have taken much less time More
Courteous and professional Service consultants let us know what items needed to be done now, and what could wait until next oil change. Bob Tomlin has always been very helpful.. Service consultants let us know what items needed to be done now, and what could wait until next oil change. Bob Tomlin has always been very helpful...from the time we first purchased our Kia. Also, he helped us choose the best tires for the best price last year. More
Great Sam is there when come u come in with your car and ask ? If there is something going with your car. He has checked out. Sam is there when come u come in with your car and ask ? If there is something going with your car. He has checked out. More