Coastal Kia - Service Center
Wilmington, NC
3,227 Reviews of Coastal Kia - Service Center
Regular schedule of service always satisfied with the work the do on 2015 KiaThey leave the car clean when they are finished. That was not done at the other car service that l da always satisfied with the work the do on 2015 KiaThey leave the car clean when they are finished. That was not done at the other car service that l dad previously More
Fast and Friendly Bob in the service department is always very friendly, I did not use the shuttle this time but Bob the shuttle driver is very nice, he always has a gr Bob in the service department is always very friendly, I did not use the shuttle this time but Bob the shuttle driver is very nice, he always has a great conversation. I have no complaints about my service nor anyone that work in the service department great group of people. More
Great people and service! They are always pleasant and accommodating. Nice waiting area too with snacks a.nd Wi-Fi. They took me right away even though they were very busy an They are always pleasant and accommodating. Nice waiting area too with snacks a.nd Wi-Fi. They took me right away even though they were very busy and I was early for my appointment. More
Fast friendly, reliable!! Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous Have had a good relationship with this bunch so far. I'm treated like a person when I come in, not just a customer. Service folk are always courteous and helpful with keeping me on track with scheduling and maintenance. Shuttle driver, Bob, is a highlight of service visits... Always a pleasant conversation during transport. All in all I'd say my kia has been a positive purchase. And don't be fooled by lower ratings for price in survey, I think everyone charges too much these days. More
Great team Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles Your service department is outstanding. Bob and all the service department members are great. Need to give a senior citizens discount on new vehicles or use vehicles would be a great idea. I like your adds. PS I love the coffee. God bless and Merry Christmas Richard & Mary Fimbel More
Great customer service. I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and i I had a great experience. I was given an estimated time of when the car would be ready and it was done in that amount of time. Bob was very nice and informative. I would definitely go back to Coastal Kia. More
Oil change Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! Everything was fine except, they forgot to change the sticker for the oil change! That' is why! I only have it a four this time! More
Awesome Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room wa Great experience with this dealership from purchase to service. Service waiting area was clean and well stocked with coffee and snacks. Ladies room was pristine. More
My Awesome new Christmas present!!! I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. I met Mr. Pat Koballa and he's nicer in person than on his commercials. He made sure his staff took very good care of me. More
Satisfied customer I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships bu I have always received good service at this dealership. I have been going here for 4 years with my Sorento. I have never really trusted dealerships but this one has been good. Will keep going back while I have my Sorento, More