Coastal Kia - Service Center

Courteous service and prompt. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. More

Exellent service This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the se This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the service is usually the reason I keep coming back to the Kia. More

The best of the best with Sam in service... & Bob too! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! Bought my 2015 Kia new and the next service appointment I will hit over 100000. Kia & service after the sale is a 5 star experience! More

Great Service I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure to purchase anything not needed. More

Best experience I had I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom fo I came in the other day to get service done to my Kia Sorento they got the job in no time I had my little daughter with me they even had a playroom for her offered snacks and coffee also brought my little daughter a water + Sam is one of the best in the business More

Front guys were great Just took the car in for an update that was no charge and they allowed us to use oil change coupon while it was there plus, a free car wash. What's Just took the car in for an update that was no charge and they allowed us to use oil change coupon while it was there plus, a free car wash. What's not to like? Stayed in the reception area and waited and appreciated the snacks and water, too. Thanks for the great service ! Jinx and John More

Great! KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. KiA Service Center is great to work and my sincere thanks to all those who made the experience a good one from scheduling to appointment day. More

Service Dept/Sales Dept Sam in the Service Dept was very kind and friendly. they do need to communicate better -this means that when a customer's car is ready to call the cu Sam in the Service Dept was very kind and friendly. they do need to communicate better -this means that when a customer's car is ready to call the customer and not have the customer call them- my car had been ready for about 2 hrs and I had to call them to see if it was ready (3:00 pm) is when I got to pick my car up. The shuttle drive was great, no issues. Very Prompt. Sales- we got our car back in Aug 2018- the car is awesome- came with one key- should have had another- we ask about this before final paper work was done- and was told we would get a care due to it having to be made by Toyota. Ok here we are December- No key! 1st oil change- no one ever got back with us- then was quoted $310 for a KEY!!!?? This was not happening- Valet Key still no word- that ok we will do hat we have to do but it will not get done there. We pay enough to have a good vehicle but we should not have to pay for an extra key- I understand sales can be hectic but remember you customer's always, this is why we have Sales- due to the CUTOMER. I feel like it was not handled correctly . Sincerely, Luva & Aaron Duncan More

Easy Service! We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked We had a recall item that needed service and a dashboard light that needed addressing. The service guy gave us a time estimate for the recall, checked the dashboard light and gave us a time estimate for that, and sure enough, our car was ready in the estimated time frame! They even offered us shuttle service instead of the waiting room. We chose to wait based on the time estimate and were very comfortable while we waited. The air conditioning became pretty chilly (it was 40 degrees outside) but they kindly remedied this! Can't ask for better service! More

great service Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership Friendly service and completed ahead of schedule. The dealership is neat and clean an the bathrooms are very clean! I would recommend tthis dealership to my friends. More