Coastal Kia - Service Center
Wilmington, NC
3,230 Reviews of Coastal Kia - Service Center
Good service, reasonable wait times, friendly staff Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plu Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plug in your laptop, which is very helpful. Water and light snacks are available and are greatly appreciated. More
Product improvement software I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figur I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figured the oil needed changing since we had just returned from a long trip, so I added that to the job. But Bob Tomlin pointed out that since the car was close to the 15,000 mile mark, he could throw in an engine filter change and the 15-point free inspection, and that would obviate the need for me to bring the car in again in just a few hundred miles, Great! He saved me an extra visit and I got a free car wash into the bargain! More
Great service I went to get an oil change and tire change. Received excellent service and would highly recommend to anyone looking to get their car serviced. I went to get an oil change and tire change. Received excellent service and would highly recommend to anyone looking to get their car serviced. More
Good service! It didn’t a long time for service to my car to be Completed! Waiting area was clean and comfortable! And the attitudes from your employees was good! It didn’t a long time for service to my car to be Completed! Waiting area was clean and comfortable! And the attitudes from your employees was good! More
Coastal Kia is top notch Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. Professional. And very personal Pat and his staff are on the ball with their culture at Coastal Kia. I recommend this place to all car buyers. More
Great to work with! When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 More
My recall appointment was handled very smoothly. The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine ma The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine maintenance and get some pricing for several other improvements I am considering to my vehicle. Tom in the service department was very helpful and courteous.. More
Always great Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I apprecia Always courteous, informative and prompt , offer drinks and snacks, nice tv area with plenty of seating, they are pleasant to work with and I appreciate them More
A Service Department With "Soul"! I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to you I purchased a '17 Soul from this dealership.Since it's operating under new management, they are very caring towards their customers.They listen to your concerns about your vehicle.They explain everything they're going to do and give you an estimate prior to the work beginning.If they find anything, they come and talk to you and show you what they're talking about to help you make an informed decision. They have a very comfortable waiting area with refreshments.Everyone is friendly yet professional!Thank you Sam for all your assistance and it was nice to meet John and Almog!I know I'll be in good hands for my next car check-up. More
Above and beyond Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the fre Just awesome! Courteous, friendly and they go out of their way to make sure you're satisfied. The shuttle driver is the best, and don't forget the free coffee! More