Coastal Kia - Service Center
Wilmington, NC
3,230 Reviews of Coastal Kia - Service Center
service check up I took my 2017 optima for its 15,000 mile check up. As is usual, I stayed and waited in the room provided. The customer service was excellent as alway I took my 2017 optima for its 15,000 mile check up. As is usual, I stayed and waited in the room provided. The customer service was excellent as always. Bob always explains everything to me and I always leave smiling, knowing my car is well maintained. More
Customer service was professional and timely. Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a g Service was fine. I'd recommend them as a professional organization. Sam was responsive and friendly, explained everything quite well, and did a good job. My only concern was that the car wash wasn't working. More
Great Customer Service Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well sto Check-in process was very smooth. Although the service took longer than expected, Sam kept me updated. The customer lounge is comfortable and well stocked with goodies. We’ve always been pleased with the service provided. Good work by the technicians. More
Customer Service Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank yo Everyone takes great care of the customers. They are true 5 stars. I would recommend Coastal Kia to friends and associates.. Great job guys! Thank you More
Trouble shooting John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and John and Sam are very professional and helpful. The technician is a dedicated professional. I bought the car from your dealership because of Bob and Sam and the technicians. Also I trust KIA workmanship. More
Service I did hit excellent My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be My rating is excellent Sam is always helpful by explaining everything and taking care of helping you. Thanks so much for excellent service. will be back More
Fast and always keeping you in the loop. Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know Treat your car likenit was their own. Called me twice to make repair recommendations, which I loved. Kept on top of the warranty work and let me know what was done. More
Great customer service Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I d Sam Weisman always greets me with a smile and is always asking if I am having any issues with my KIA. This visit was just routine maintenance but I did ask about recalls due to the national news last night. He assured me that he always checks for recalls and that there were no recalls with my Sorento. Love my KIA. More
Very nice and helpful. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. HE WAS VERY NICE AND HELPED .YOU UNDERSTAND YOUR STATEMENT, I DID NOT HAVE TO WAIT VERY LONG.I ALWAYS LIKE TO DO BUSINESS WITH HIM. More
Great customer service Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was great about letting me know I didn’t need a rotate and balance to prevent the charge. Service was prompt and polite and they had me in and out of the service center in no time More