Coastal Kia - Service Center

Service Visit Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a ca Had appointment for a recall. Took me vehicle in on time and finished ahead of schedule. All repairs were completed professionally. Even threw in a car wash. Who could ask for anything more. Great experience! More

Very Friendly Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from th Very pleased with the service and friendliness of the staff. Was not sure where to go. The staff should not assume the vehicle was purchased from there. More

Great Service Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. Service team couldn't have been more gracious. Keep up the good work. They go out of their way to make sure you are satisfied.Frank Williams. More

Excellent Professional Service Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the tec Courteous and friendly staff with excellent service performed on my vehicle. I had a service appointment and was taken on time. I spoke with the technician, who did the work on my vehicle. He was very knowledgeable and answered all of my questions. More

Recall Work They did what they were supposed to do in regards to recall work and included a free car wash which was nice. People were fine, nice enough. Favorite They did what they were supposed to do in regards to recall work and included a free car wash which was nice. People were fine, nice enough. Favorite person by far was the older man driving the shuttle. I did not like how they tried to up charge me and sell multiple services that were just not needed. The prices were so inflated it was laughable. I would only go back for recall/manufactured required work. Not other service. More

Replaced battery under warranty at no charge. Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy Service on my last two KIAs was been timely and staff helpful and friendly. Sales staff in the past has also been nice to deal with. Not being pushy ect. More

Convenient, Professional, Fast, and thorough service I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient I used the Kia on line appointment tool to schedule my maintenance service and I got reminders for confirmation. The team makes the process convenient from the time you drive up and hand over your keys until the time your car is ready. They offer you a ride, if one is needed; you get free coffee, water and snacks while waiting. They even had a drawing for a free TV. The entire staff is very professional and friendly in their service to me and other customers. It takes very little time to get checked-in with a worksheet of your desired maintenance checks. Explanations are given for any needed repairs such as in my case, new brake pads. I was not surprised, the team mentioned this was coming from my last visit, so it was time. Although I chose to wait on site, the entire process was done in under 2 hours and the time went by fast. No complaints here. They are thorough in talking line by line on the billing so I had a good understanding of what was charged. Again, it was reasonable and affordable. I got a free car wash and drove away a happy customer. More

Recall Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and court Sam did his usual great job. My service experience with Sam and Bob over four years and two kias has always been excellent .always friendly and courteous . More

Awesome Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. Upon arrival, was greeted outside on a bitterly cold day, went over what was to be done. My Kia was in for a recall only. More

Oil change Very friendly. Explained Things that I should have done to my vehicle. Made sure of my comfort offed the shuttle to take me somewhere. Great team work Very friendly. Explained Things that I should have done to my vehicle. Made sure of my comfort offed the shuttle to take me somewhere. Great team work. More