Coastal Kia - Service Center
Wilmington, NC
3,231 Reviews of Coastal Kia - Service Center
Great Customer Service The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, The customer service is great. The lobby area is very nice. It's really nice that the service center is open on Saturday's. The shuttle was available, which is another nice amenity. More
Great Service, as always Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great cus Sam was the associate that helped me schedule this routine oil change service and was there when I had the service done as well. He provided great customer service and the service was completed in about an hour. Considering there was an oil change, as well as two recalls done, this was a good wait time. The waiting room is always clean. I appreciate the quick service and friendliness of the staff. More
Replace satellite antenna Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. Covered under warranty and in an out in under an hour. Sam was friendly and the service was great. I will recommend to my friends and co workers. More
Oil change They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a l They took me right in at my appointment time and were done in a reasonable time as well. Everyone was friendly and polite. The only thing that was a little annoying was the TV being too loud. More
Efficient service department. Appointment was quick. Always get great service in KIAs service department. The work is done professionally and I'm constantly being appraised of the progress. All of the Always get great service in KIAs service department. The work is done professionally and I'm constantly being appraised of the progress. All of the service department folks are outstanding. More
NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT FUTURE PROBLEMS THAT MAY NEED SERVICE. More
Awesome Everyone was helpful and friendly. Service area was very nice and clean. Generally, it was a great experience for me from being from out of town Everyone was helpful and friendly. Service area was very nice and clean. Generally, it was a great experience for me from being from out of town More
Excellant It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here aga It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here again. More
1st Service Experience with Coastal Kia They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone any They were right on time, very thorough in all explanations, and every employee that walked through the waiting area asked if they could get anyone anything. John was great! Highly recommend their Service department. More
Competent, as usual Easy to make reservation online. Completed service in about an hour. Waiting area is well stocked and clean. Free customer WiFi is a nice touch. Easy to make reservation online. Completed service in about an hour. Waiting area is well stocked and clean. Free customer WiFi is a nice touch. More