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Coastal Kia - Service Center
Wilmington, NC
3,231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,231 Reviews of Coastal Kia - Service Center
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March 13, 2019
Excellent From the time I brought my 2017 KIA in for service til the time I drove out with my new 2019 KIA my visit was very pleasant. There was no pressure fr From the time I brought my 2017 KIA in for service til the time I drove out with my new 2019 KIA my visit was very pleasant. There was no pressure from Mr Kelvin Swinson,a friendly down to earth gentleman, to purchase a vehicle. He was very helpful in helping me select which vehicle and color I wanted as he understood I wanted a color that stood out. The gentleman in the finance department,I forget his name, was very helpful in finding me a loan that was within my budget and with a decent interest rate. I definitely will return to this dealership when it is time to purchase another KIA. More
by RASTETTTER
Verified CustomerEmployees Worked With
Kelvin Swinson, Sam (in service)
March 12, 2019
First service Everything was fine. I asked for the front drivers mat to be vacuumed and they did not do it. I am sure it was an oversight. Everything was fine. I asked for the front drivers mat to be vacuumed and they did not do it. I am sure it was an oversight. More
by FrankWilliams
Employees Worked With
March 12, 2019
Service was great. I would recommend to another customer to your service shop any time. I brought my car from here and still love it. was great. I would recommend to another customer to your service shop any time. I brought my car from here and still love it. More
by ARETTAC
Employees Worked With
March 10, 2019
Excellent Service Sam was awesome. He was quick and efficient in helping me and letting me know what maintenance was needed on my car. The waiting area is even better. Sam was awesome. He was quick and efficient in helping me and letting me know what maintenance was needed on my car. The waiting area is even better. The nicest waiting area I have been to in awhile while getting an oil change. More
by ctsykes87
Employees Worked With
Sam
March 10, 2019
Kia Niro Service We were met at the entrance by Sam before we even got out of the car. Nice. Service done quickly and thoroughly as promised. Shuttle service prompt We were met at the entrance by Sam before we even got out of the car. Nice. Service done quickly and thoroughly as promised. Shuttle service prompt and super courteous. All personnel professional. More
by MOMRD
Employees Worked With
Sam W.
March 10, 2019
First Oil Change 2019 Forte Service adviser Sam was very helpful and nice, did oil change and tire rotation for free. I'm going to bring my car back to dealer for all oil changes Service adviser Sam was very helpful and nice, did oil change and tire rotation for free. I'm going to bring my car back to dealer for all oil changes going forward. I would normally go to somewhere else due to the price, be service was so good I will pay more and come back. You can get it cheaper at Walmart but you always have to worry are they going to screw my car up on this visit ? The dealer know's these car's best for sure. More
by Jon3179
Employees Worked With
Sam
March 09, 2019
Again...always awesome Brought my Rio in for an oil change and tire rotation..they gave my car back squeaky clean and looking brand soaking new. Thanks everyone Brought my Rio in for an oil change and tire rotation..they gave my car back squeaky clean and looking brand soaking new. Thanks everyone More
by WHORUSH04
March 08, 2019
Great service The service is great, fast worker's, shuttle service, and snacks in the waiting area. Employees are fast and friendly, and always there to help. The service is great, fast worker's, shuttle service, and snacks in the waiting area. Employees are fast and friendly, and always there to help. More
by KSDAWSON604
Employees Worked With
Bob Tomlin
March 08, 2019
Awesome and Efficient I was greeted and checked in immediately upon my arrival. I was there less than an hour and because it was the first service on my newly purchased veh I was greeted and checked in immediately upon my arrival. I was there less than an hour and because it was the first service on my newly purchased vehicle, the oil change was on the house! A pleasant surprise! I've never had an issue with service on my Kia (this is my second one), but its clear to see that everyone has upped their game. More
by JBRUNO5
Employees Worked With
Bob TOMLIN
March 07, 2019
Excellent service As with each visit toCoastal Kia the experience has been fantastic. I cannot say enough about their customer service as well as the outstanding car ma As with each visit toCoastal Kia the experience has been fantastic. I cannot say enough about their customer service as well as the outstanding car maintenance I have received. More
by rssparrish
Employees Worked With
Sam Weisman
