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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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April 06, 2019

Great service Instead of waiting for my car, I decided to use the Courtesy Van service. Fantastic, prompt and the driver, Bob, was very pleasant. Very pleased. More

by COMSTOCKJOAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Coastal Kia responded

Isn’t Bob just wonderful? We are thrilled to hear you were able to take advantage of our concierge courtesy shuttle service. Thank you for the five star review. We hope to see you again soon!

April 06, 2019

Coastal KIA is outstanding! The low pressure light popped on on my little KIA Soul. I thought that, with the changes in the weather, it would settle itself out as it has in the p More

by MSMAGGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Coastal Kia responded

Wonderful! Thank you for the testimonial and amazing five star review. It was kind of you to mention John Wigger by name. We pride ourselves on treating our Coastal Kia clients the way we wish to be treated. Thanks for making the trip to Coastal Kia... we are thrilled we continue to exceed your expectations!

April 05, 2019

Sam is great! The staff in the service department is very friendly, attentive and knowledgeable. I would gladly recommend not only the service department but dealer More

by ESPERATORRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 06, 2019 -

Coastal Kia responded

Thank you for the five star review! It was kind of you to share your thoughts regarding your recent service experience. Thank you for choosing to work with our Kia factory trained service staff. We appreciate you being such an important part of our Coastal Kia family.

April 03, 2019

Great, service was explained very well. Concerned about making sure I was satisfied with work. Great service and friendly. Explained what work was needed, price and how long it would take. More

by RB5712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 04, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review. We appreciate the thoughtful comments, "great service and friendly". Thank you for recognizing the Coastal Kia difference. We are thrilled you had a pleasant experience during your service visit and we hope to see you again soon. Thank you!

April 03, 2019

Very good service experience. Service employees of Coastal Kia are always friendly, courteous and professional. They make every effort to satisfy the customer. I will continue to More

by SSKISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Coastal Kia responded

Thank you for the five star service review! We appreciate the thoughtful comments and recommendations. We pride ourselves on treating our clients the way we wish to be treated. Please let us know if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family! We hope to see you again soon.

April 03, 2019

Friendly dealership. Always a good experience at this dealership. Have always been greeted warmly and they seem to really care about their customers. Ownership recently ch More

by robdro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Coastal Kia responded

Thank you for the five star review. You said it best... we truly do care about our customers. Our culture at Coastal Kia is to treat our clients the way we wish to be treated. We are excited you were able to experience the Coastal Kia difference. Thank you for choosing our service department for your automotive needs.

March 31, 2019

Oil chg Excellent service. Car was done quickly and done on time. All services were complete and honored coupon for 34.99. Also did recall. Arrived 10:30 le More

by DGORDO1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star service review. It is awesome to hear you share that our service team got you in and out quickly for a great price. We realize there are dozens of local service centers to choose from in Wilmington and the surrounding areas. We are thrilled you trust our team at Coastal Kia with your service needs. Thank you for being such an important part of our Coastal Kia family!

March 31, 2019

Great Service Service was excellent. The navigation system on my car was acting up They found problem. Windshield wipers were replaced.even though i forgot to men More

by Hummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star review and kudos regarding your recent service visit. We are thrilled our service team was able to exceed your expectations. We sincerely appreciate you choosing Coastal Kia for your service needs. Thanks again for trusting our staff and please call us if you need anything. Thanks again!

March 29, 2019

Quick and reliable. Service & Mechanic smart and friendly. Very reliable and friendly. All employees did a great job. Attitude and attention make me comfortable having my car serviced at Coastal Kia. They are More

by GYOUNG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get names, all were friendly and knew their job!
Mar 29, 2019 -

Coastal Kia responded

Woo-Hoo ! Fantastic! Thank you for the amazing five star service review. We are thrilled you were able to enjoy our Coastal Kia customer lounge experience. Your kind words and thoughtful kudos are greatly appreciated. Thank you for choosing Coastal Kia for your automotive service needs. We hope to see you again soon!

March 29, 2019

New Kia Soul I was at Kia having my 2914 KiaSoul serviced and decided to check the new cars. Little did I know I would drive away a few hours later in a 2020 New K More

by bevsews603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris was my salesman
Mar 30, 2019 -

Coastal Kia responded

Sweet! Congratulations on the purchase of your new 2020 Kia! Fantastic! We are thrilled you found your buying experience to be “easy with no pressure”. Thank you so much for choosing Coastal Kia.

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