Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
recalls I found out my brake sensors needed to be replaced but when I arrived for that they let me know that over the last couple of years were other things t I found out my brake sensors needed to be replaced but when I arrived for that they let me know that over the last couple of years were other things that were recalled or upgraded under standard warranty. Every thing was handled without charge and they noticed that I was due for an oil change as well. More
Great service ! Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't t Love Sam at Coastal Kia. He's always the nicest and accommodates my schedule for service. Always feel like I can trust what he tells me and doesn't try to suggest items not needed. More
Excellent Service I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to I always get the best service at Coastal Kia!! The service guys are the best. They are very considerate to the customer's needs. I would recommend to anyone. More
Long time customer I have gotten five cars from them and they have always been nice and helpful. Both the service department and the sales department when I bought a new I have gotten five cars from them and they have always been nice and helpful. Both the service department and the sales department when I bought a new car. More
Oil change I always have a good experience with Kia service. They are helpful and I feel important when I am there. I feel like they are honest and tell me what I always have a good experience with Kia service. They are helpful and I feel important when I am there. I feel like they are honest and tell me what I truly need. More
Couldn't be happier Sam was very prompt with greeting me even though it was rather busy at the moment. I was advised of drinks, free internet, snacks and the tv was set t Sam was very prompt with greeting me even though it was rather busy at the moment. I was advised of drinks, free internet, snacks and the tv was set to hgtv (my favorite!) I almost forgot I was even there waiting! My wait was shorter than I was quoted and I got a free car wash also! Can't wait for my 5000 mile check so I can come back for more phenomenal service More
Maintenance Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job w Staff was professional and personable, and easy to deal with. Answered my questions without hesitation. I'll definitely be back as necessary. A job well done. More
Tire service I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the se I needed to replace a tire due to two nails on the side of the tire. Sam looked for a best price for the new tire. He kept me up to date on how the service was going. Also why it was taking so long. More
Service I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of I entered the service dept for an oil change, tire rotation, and vehicle inspection. I was immediately asked in a very rude tone, "Did you fix any of the things we told you to fix last time you were here?" Your inspection is overdue, did you get an inspection? You know they won't send you the registration without it." I told them that I had in fact had an inspection and that I was waiting for the sticker in the mail. I was told again that they wouldn't send the registration to me. I waited an hour and a half which was okay with me. I was told I needed all of my brakes redone. When I got home, my brother went to look at the car. The tires were all in the same locations they were in previously. The tires were never rotated so I'd say it's safe to assume my brakes were never looked at either. Very disappointed in the service department. More
Bob was great to work with! I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick t I had to have several items serviced on my Sorento. Bob explained everything thoroughly and made sure it was completed by the time I needed to pick the car up. I am very happy with my visit and would recommend to everyone. More