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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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April 18, 2019

Excellent Service I highly recommend Coastal Kia to anyone for service of a vehicle. My Kia Sorento was serviced exactly as stated quickly. Very pleased with the all a More

by PORT_CITYTRADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and high recommendations! We strive to treat our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

April 18, 2019

Great Service I highly recommend Coastal Kia to anyone looking for a new or used car or servicing on their car. Their extended warranty is well worth purchasing. Co More

by Hummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy van driver Bob
Apr 19, 2019 -

Coastal Kia responded

Thank you so much for the five star review! We sincerely appreciate the high recommendations and kudos for our Coastal Kia team. We couldn't agree more regarding your comment, " their extended warranty is well worth purchasing". Time and time again we have witnessed when an extended warranty has more than paid for itself once a vehicle has some age and miles on it. Smart move! It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

April 17, 2019

great customer service very interested i my comfort and well being while my service was being done......my service rep was outstanding!! also arranged for the courtesy vehi More

by STEVEWRIGHT4544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM
Apr 17, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review for Coastal Kia! We are thrilled to hear you were comfortable during you wait and were able to enjoy our convenient VIP shuttle service. It was kind of you to describe your service consultant as, "outstanding". We sincerely appreciate your business and want to thank you again for choosing Coastal Kia!

April 17, 2019

Service Sam was great to work with. Service was excellent. Sam and the sevice department took good care of my vehical. Customer service was great. Thanks! More

by RICHMOREAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 18, 2019 -

Coastal Kia responded

Thank you so much for the wonderful review and kudos for Sam in our service department. We think he is great too! We are thrilled you were please with our customer service. Our entire Coastal Kia team strives to treat clients the way we wish to be treated. Thank you for choosing Coastal Kia!

April 16, 2019

Great service! I showed up at the wrong time for my service appointment but they worked me in. Very happy with the service I received! Will come again! More

by CHOOK
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 16, 2019 -

Coastal Kia responded

Thank you so much for the five star service review! We are always here to help and are happy to work around your busy schedule. We realize there are dozens of local service centers to choose from. We appreciate you choosing our Kia factory trained service consultants and technicians. You are an important part of our Kia family and we sincerely appreciate your business. Please call us if you need anything.

April 16, 2019

Wonderful service FRIENDLY STAFF,NICE COMPLIMENTARY SNACKS, BEVERAGES AND LOUNGE. VERY PROFESSIONAL AND ORGANIZED. EXPLAINS THINGS THOROUGHLY. LOVE THE COMPLIMENTARY CA More

by BAKERFORSYTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM WEISMAN
Apr 16, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and awesome comments. We are thrilled to hear your were able to take advantage of our customer lounge experience as well as enjoy our complimentary personalized hand car wash. Thank you for choosing Coastal Kia!

April 16, 2019

Great service department This is my second KIA and the service department, Sam Weissman, was a strong factor in my purchase of the KIA Sportage. The best service representativ More

by CAB528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weissman
Apr 16, 2019 -

Coastal Kia responded

We sincerely appreciate the kudos for Sam in our Coastal Kia service department! It was thoughtful of you to go online and give Sam and our team a five star review. Thank you! Your loyalty to both sales and service are greatly appreciated. Thank you for being such an important part of our Coastal Kia family.

April 16, 2019

Awesome service Customer service was outstanding! Sam made sure if there was anything I need to let him know. Sam was was very pleasant and friendly. I will definitel More

by ONEAL87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 16, 2019 -

Coastal Kia responded

Thank you for the five star service review. We think Sam is wonderful too. It was kind of you to describe him as "very pleasant and friendly". We look forward to your next visit. Thank you for choosing Coastal Kia!

April 14, 2019

Good people good work Good people, good work. I had routine work completed on my vehicle and received updates of what was needed before the work was done. Fair pricing. More

by ELDDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and describe your experience. We sincerely appreciate you trusting our Coastal Kia service team with your vehicle. Please call us if you need anything. We are here to help.

April 14, 2019

Top notch crew working there. For the few times I’ve needed Coastal Kia they were there. All of my transactions were done over the phone cause I work later hours than they are open More

by VTHANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure cause it was all phone conversations
Apr 14, 2019 -

Coastal Kia responded

Fantastic! Your five star review and wonderful comments are greatly appreciated. We are thrilled to hear our team exceeded your expectations and were able to provide impeccable service that meets your busy work schedule. We will continue to always be here for you. Thank you for choosing Coastal Kia!

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