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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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April 26, 2019

Great Customer Service! My 2007 KIA Amanti was in need of routine maintenance. Upon arriving at Service Center, Sam Weisman greeted me in front of center with a warm smile an More

by LIZBETH9926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 27, 2019 -

Coastal Kia responded

Thank you so much for the five star service review and kudos for Sam Weisman. We think he is the best too! Thank you for trusting our Kia factory trained service team with your 2007 Kia Amanti. We look forward to seeing you again soon.

April 25, 2019

Awesome and Easy-going! Every employee at Coastal Kia was extremely kind and helpful! As a first time car owner I felt at ease about their service and I highly recommend them More

by LONNIE.WILSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Coastal Kia responded

Thank you so much for the five star review. Congratulations on your first car purchase! We want to thank you for your kind words. Thank you for describing our staff as, "extremely kind and helpful". We pride ourselves on treating our clients the way we wish to be treated. Enjoy your new vehicle! Please let us know if you need us for anything. Welcome to the Coastal Kia family!

April 25, 2019

Good customer service Great service! I came in for some routine maintenance for my 2017 Kia Sorento, they met me outside as I pulled into a parking spot. Greeted me politel More

by ANDREWSCHARF89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 26, 2019 -

Coastal Kia responded

Wonderful ! Thank you for choosing Coastal Kia for your service needs. It was thoughtful of you to go online and give us such a raving five star review. We are thrilled you were greeted with a warm smile and were addressed by name. Thank you for being a part of our rapidly growing Coastal Kia family!

April 24, 2019

Recall repairs Once Coastal Kia received the part, they contacted me right away to schedule an appointment. Because of my schedule, I was early and they accommodated More

by bolducw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Coastal Kia responded

We sincerely appreciate the five star review!.We are thrilled you had a great experience in our service department and that our staff was able to exceed your expectations. Wonderful! It is great to hear you were able to enjoy our customer lounge experience. Thank you for choosing Coastal Kia!

April 23, 2019

Great Experience Thank you for information on the updated to my Kia. Love my Kia! I’ve had a Sportage and now a Serento ! Couldn’t ask for a better car. I’ve had no i More

by SUSIEDEANBURKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Coastal Kia responded

Thank you for the five star review! We are thrilled you "love your Kia". We sincerely appreciate your loyalty to Coastal Kia as well as the Kia brand. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!

April 23, 2019

Great service I was very pleased with the work I had done. Awesome staff, they were very friendly with great customer service, will definitely use again. Highly re More

by sorento2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star review for our Coastal Kia service department. It was kind of you to share the comments, "awesome staff, they were very friendly". We appreciate that as well as the high recommendations. Thank you for choosing Coastal Kia!

April 21, 2019

Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More

by JAMESTRENTACOSTA041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Apr 21, 2019 -

Coastal Kia responded

We sincerely appreciate the five star review and kind words. We are thrilled you found our Coastal Kia staff to be “friendly and helpful”. Please call us if you need anything. We are here to help. Thanks again!

April 21, 2019

Coastal Kia Offers Great Service Coastal KIA just serviced our car and recommended replacing our tires. We did so and found the service department to be excellent in every way. The pr More

by WILLIAM.CARLISLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Timlin
Apr 21, 2019 -

Coastal Kia responded

Thank you for the five star review and for recognizing Bob Tomlin in our Coastal Kia service department. It was kind of you to describe our service department as “ excellent in every way”. Thank you for being such an important part of our Coastal Kia Family!

April 20, 2019

Service Department Service Advisor Bob Tomlin was very friendly and professional and had our car serviced in a timely manner. Also noticed him helping elderly lady putti More

by GRANNYK5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and kudos for Bob Tomlin. It was thoughtful of you to go online and share these considerate comments. Thank you for choosing Coastal Kia for your service needs.

April 20, 2019

Service Always excellent service and comfortable are to wait....never takes longer than the estimated time! Prices are very competitive, but its the service I More

by B.BAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usually work with Sam Weisman
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and kudos for our Coastal Kia service department. Your testimonial and awesome comments are greatly appreciated.

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