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Coastal Kia - Service Center

Wilmington, NC

4.8
3,294 Reviews

3,294 Reviews of Coastal Kia - Service Center

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May 30, 2019

Easy and hassle free Made appointment online the day before. In and out maintenance service . Felt comfortable while waiting on work to be done.No complaints about my orig More

by JAYROD7698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Coastal Kia responded

Thank you for your five star review! We are thrilled to hear you felt comfortable during your wait. We strive to treat our clients the way we wish to be treated. Thanks again for choosing Coastal Kia.

May 29, 2019

Outstanding as always! I have always dealt with Sam Weismann when ever i had to service my Kia. He has knowledge of what service I requested and informs me of any service th More

by SRAY28457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
May 31, 2019 -

Coastal Kia responded

Thank you for the five star review. It was kind of you to mention Sam Weismann. We appreciate you recognizing his efforts. It was kind of you to describe him as "very professional and courteous". Thank you for choosing Coastal Kia!

May 28, 2019

30,000 Check Up Perfect experience, great care for both me and my car. John always kept me posted on what stage my car was at and approximately how much longer it wou More

by BRENDATWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019

The Best Dealership: Honesty, Integrity, Customer Service I love the Kia Dealership. I bought my car back in 2011, it is the best car I have ever owned. More than that, my initial service experience was wit More

by jvannostrand54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman, Bob Tomlin
May 28, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star review and wonderful testimonial. We are thrilled to hear you have found a home here at Coastal Kia. Our team has created a culture that includes treating our clients the way we wish to be treated. Thank you for being such an important part of our Coastal Kia Family!

May 26, 2019

Time Saver Been with Costal Kia for awhile! Each time I go in they work on improving their services! This visit was an oil change and they found screws I the f More

by RAYMONDSTALLINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 28, 2019 -

Coastal Kia responded

Thank you for the five star review and wonderful comments. We are thrilled to hear our service team was able to meet your needs in an efficient manner. We are glad to we were able to find additional concerns that needed to be addressed too. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia!

May 25, 2019

Friendly atmosphere. Great customer service Routine 35k mile service. Was met by service representative-can’t remember his name! Sorry! Even though I had to wait almost 3 hours another Kia em More

by GOLFERGIRL5214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019 -

Coastal Kia responded

Thank you for the kind comments. We are thrilled you were able to enjoy our Customer Lounge Experience. Thank you for choosing Coastal Kia!

May 24, 2019

Great Always friendly staff Sam Weisman. He offers courtesy van but not needed this time. Routine oil change and service done in less than a hour. So glad f More

by DSGLCG1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
May 25, 2019 -

Coastal Kia responded

Wonderful! Thank you for the kudos for Sam. It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

May 24, 2019

Love my people at Coastal Kia It is always a wonderful experience when my car is due for service! The people, area and kindness make all go well. I hope this continues to be awesom More

by JAZDANCERRLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Bob ..... both extremely helpful and attentive.
May 28, 2019 -

Coastal Kia responded

Thank you for the comments, " always a wonderful experience when my car is due for service". We sincerely appreciate the five star review. Thank you for choosing Coastal Kia!

May 24, 2019

Service Came in for an oil change and transmission service. They found a problem with a cv axle Sam called it was covered under warranty. Sam was great. More

by JE28411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
May 25, 2019 -

Coastal Kia responded

Thank you for the five star review. We think Sam is great too. We sincerely appreciate your business and the gracious comments. We hope to see you again soon.

May 24, 2019

Recall I came in for a recall check and the service was fast. Everyone at Coastal Kia was pleasant, and their shuttle service was very convenient. More

by COPEPODQUEEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard, Kelly
May 25, 2019 -

Coastal Kia responded

Wonderful! Thank you for the amazing review. We are happy to hear you were able to take advantage of our Courtesy Shuttle. They do a great job and our Coastal Kia Family loves those guys. Thank you for choosing Coastal Kia!

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