Coastal Kia - Service Center

Coastal KIA rules! My first maintenance appointment for my 2011 Kia Soul went great. I was reminded of my appointment several times thru email. Upon arrival, I was check My first maintenance appointment for my 2011 Kia Soul went great. I was reminded of my appointment several times thru email. Upon arrival, I was checked in right away, told the approximate wait time and offered a seat and snacks in the service waiting room. My oil change and car wash were completed quickly and I was on my way. More

Great Experience for service. Service Personnel on top of the repairs to my vehicle. Parts were order and installed in a timely fashion. Could not ask for better service. Service Personnel on top of the repairs to my vehicle. Parts were order and installed in a timely fashion. Could not ask for better service. More

Amazing service I have used Kia service center for years. They are always friendly and very helpful. They always answer my questions and go over what’s needed and if I have used Kia service center for years. They are always friendly and very helpful. They always answer my questions and go over what’s needed and if I don’t want to have a certain service done they are never pushy. The area for waiting is always clean. More

excellent customer service five star rating for customer service! I have been a loyal customer since 2010! I took my car in for its' 20,000 maintenance check. I made an appointm five star rating for customer service! I have been a loyal customer since 2010! I took my car in for its' 20,000 maintenance check. I made an appointment and got stuck in traffic, making me late for the appointment. I called to let them know and they were courteous and said they would still take me. I love the way they email me coupons to help with the cost of service. More

Best Service Ever Everyone was very professional and pleasant !!! Fixed my car and washed it !!! In record time and was pleasant every time they called to give updates Everyone was very professional and pleasant !!! Fixed my car and washed it !!! In record time and was pleasant every time they called to give updates !!! More

Very courteous and fast service. The service guys are very knowledgeable. Answered all my questions. Very friendly and courteous. My wait time was less than an hour. I was told my wai The service guys are very knowledgeable. Answered all my questions. Very friendly and courteous. My wait time was less than an hour. I was told my wait time would be around a hour and a half. You staff does great job. Thanks Bernie Droshe.. More

Good service Service was quick and speedy, but cleanliness of technicians was terrible. Grease stains all over my seats from them fixing a recall. And I can guaran Service was quick and speedy, but cleanliness of technicians was terrible. Grease stains all over my seats from them fixing a recall. And I can guarantee the stains won’t come out. More

Harrison Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable Excellent service. Everything was thoroughly explained in non- technical language and made understandable. The cost was detailed and seems reasonable for the work done. Good experience. More

Great and appreciated Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being abl Everyone always seem to be glad to take care of me and my vehicle. Treated with respect and appreciation. Communication is good. Appreciate being able to get a ride when leaving my car for service. More

Sam is wonderful , very helpful and top notch ! Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appoint Kia of Wilmington always does an outstanding job! Bob and Sam are top notch in the service department and they always find a way to get me an appointment in a timely manner. More