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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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May 02, 2019

Service work done. My appointment was kept well. I was seen promptly and the work commenced immediately. All of the personnel were friendly and professional. Job well do More

by JIMBOBNFZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 02, 2019 -

Coastal Kia responded

Thank you for the great service review and kind comments. We are thrilled to hear you were seen "promptly and the work commenced immediately". We realize there are dozens of local service centers to choose from. Thank you for trusting your service needs with our Kia Factory Trained Service Advisors and Technicians. Thank you for being an important part of our Coastal Kia family.

May 02, 2019

Quick and excellent service Every visit to this service center has been quick and painless. They also offer a free shuttle service if you're getting more serious work done. Highl More

by JARROD456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Weisman
May 03, 2019 -

Coastal Kia responded

Fantastic ! Thank you for the five star service review and thoughtful comments. We are thrilled your visit was "quick and painless". It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Experience. Thank you for choosing Coastal Kia. Please call us if you need anything.

May 01, 2019

Service work done I was very please with the way I was treated. They were very thorough and the waiting room was very pleasant. It was nice to be abl et to enjoy a cup More

by Dentalhj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Coastal Kia responded

Thank you for the five star review. We are excited to hear you were able to enjoy our customer lounge experience. It was kind of you to go online and share your thoughts. Please stop by anytime. Thank you for being such an important part of our Coastal Kia family.

April 30, 2019

Good service Nice an to the point service. We are a Kia family and this is what keeps us coming back. Thanks for the quick service. The Pollards More

by Shawnpollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2019 -

Coastal Kia responded

Thank you Pollard family for the awesome review and loyalty to the Kia brand and to Coastal Kia as well. We sincerely appreciate the five star review and hope to see you again soon.

April 30, 2019

Excellent The service and the staff ss always is very kind, helpful, and keeps me informed of what's happening or may need to be done and cost. I love my Kia More

by HRYNJIEV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam w in service dept
Apr 30, 2019 -

Coastal Kia responded

We sincerely appreciate the five star service review. Thank you for trusting your Kia with our Kia Factory Trained service advisors and technicians. We know there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia!

April 30, 2019

Courteous The service department staff is always courteous and pleasant when I bring my 2013 Kia Soul in for service, which I have done since I bought it new. I More

by Soul Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 30, 2019 -

Coastal Kia responded

We appreciate the raving five star service review. Thank you for trusting your 2013 Kia with us. We are thrilled we can continue to earn your business again and again. Thank you for being such an important part of the Coastal Kia Family!

April 30, 2019

Great service My husband brought my vehicle and he was happy we have never had any problems with Kia services. This was due to a recall. Thank you for the outside c More

by PMCGUIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was kind of you to go online and share your thoughts. We are thrilled you were able to enjoy our courtesy car wash. We strive to treat our clients the way we wish to be treated. We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia factory trained service advisors and technicians with your service needs. We sincerely appreciate you choosing Coastal Kia!

April 28, 2019

Great Customer Service Never had an issue they couldn’t handle. Service staff is patient and knowledgeable. Things are explained thoroughly and completely. Would recommen More

by KTOMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate the kind comments and recommendations. It was thoughtful of you to describe our service staff as, patient, knowledgeable and able to explain things thoroughly and completely. Thank you for being such an important of our Coastal Kia family.

April 27, 2019

Kia service department is Awesome. Sam and Bob are just the best in the service center. Very kind , respectful, knowledgeable and informative. Always willing to go the extra mile. I hav More

by BONITABAKERPRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Bob
Apr 27, 2019 -

Coastal Kia responded

Thank you for the five star service review and awesome testimonial. We sincerely appreciate the kudos for Bob and Sam. Your description of them as “very kind, respectful, knowledgeable and informative” is music to our ears. Our entire Coastal Kia staff strives to treat our clients the way we wish to be treated. Thank you for your long term loyalty too. Please call us if you need anything. We are here to help.

April 26, 2019

Great Custmer Service and Relations Sam Weisman is an asset to your company, his relationship with his customers is above and beyond industry standards, he is reason that I choose the pr More

by SJONES4514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Apr 29, 2019 -

Coastal Kia responded

We could not agree more! Sam Weisman is truly an asset to our Coastal Kia team and we are lucky to have him. Thank you for trusting our vehicle to Sam and our entire Kia factory trained staff. We appreciate your business. Thank you for the five star review!

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