Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
As usual this Company is all for their customer! We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was r We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was ready. He did a great job! More
Great Service I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could make an informed decision. Service Coastal Kia is superb! More
Bob's Excellent care Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm Had a left over issue from a previous service visit, my Cruise control was not fixed. Called in and talked with Sam, who said, bring it back. I'm working again, so getting there during the week was not possible. Even with the offer of the shuttle, I I couldn't make the 7:45 am departure, as I work downtown. So Saturday am at 8:05 was my choice. Had to wait for a part, so re-scheduled fro the next Saturday. Bob was so nice and helpful. Your waiting room was comfortable, and every employee who walked by, spoke and offered any assistance from coffee, etc. Thanks Kia. One question, I paid the $ 100 deductible, but should I have had to pay it again, as the Cruise control was part of the original visit? Just wondering? Also they washed my dirty car, thanks Kia. If I could buy a new car, I wold buy it from y'all! More
Sam's Performance Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendat Sam was genuinely very customer service oriented. I appreciate his suggestions for future repairs without him being overly zealous in his recommendations. Car Sales/Repair staff have created a bad name for themselves in many respects but, I would not put Sam in this category. I wouldn't hesitate to call Sam to schedule work on my Kia Soul. More
Greatest fastest service I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait whic I was greeted as I pulled up and escorted inside and Sam was so friendly an informative. My car was ready in no time. It was a very relaxing wait which was nice. I was very pleased with the whole experience. Sam escorted me to my car and I was on my way. My car is running great! More
A Recall that was quicker than expected! Thank You Purchased my Kia Soul here. Great dealership. Would purchase again. Always a great experience. Fast service. Waiting room is comfortable and clean. Sa Purchased my Kia Soul here. Great dealership. Would purchase again. Always a great experience. Fast service. Waiting room is comfortable and clean. Sales and service employees are always friendly and helpful. More
The Best I would buy another Kia just because of their excellent service center. They are the nicest and the best! The waiting room is also great . . . comfo I would buy another Kia just because of their excellent service center. They are the nicest and the best! The waiting room is also great . . . comfortable and welcoming. Washing my car was another plus. More
Service I would highly recommend the service center. They were all professional and personable. Although whoever fixes their windshields leaves a lot to be de I would highly recommend the service center. They were all professional and personable. Although whoever fixes their windshields leaves a lot to be desired. He left hand and arm prints all over my windshield and a white "shaving" powdered" substance all over my dash and steering wheel. More
Service Sam, as always takes the best care of my Kia and me. Service was done in a timely matter. The coffee was very good also. Sam, as always takes the best care of my Kia and me. Service was done in a timely matter. The coffee was very good also. More