Coastal Kia - Service Center
Wilmington, NC
3,295 Reviews of Coastal Kia - Service Center
Excellent The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've re The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've received excellent work every time that I've been to the service department. Also, their work is completed in a timely manner. I recommend Coastal Kia to all my friends More
Service Dept Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was being done and explained it again after work was done. More
Best service facility I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a Service Manager should be. He is always available for consultation and is always fair in resolving any problems that may come up. He has a great staff working with him and I can always depend on getting any problems solved if at all possible. Besides John, I have dealt mostly with Sam and he has always been responsive to my needs. Coastal Kia management must do whatever is necessary to keep this team, under the leadership of John Wigger, together and happy with their job. More
Always great communication I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there an I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there and untouched. I have to stay there, since I live quite far away, and mr. Wigger always tells me how long it will take and sticks to it. I take all the cars for my family for service, so I go to the Chevy, Ford, Mercedes and Cadillac dealerships. Kia is by far the best. More
Service visit Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any ba Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any bad experiences. More
Everyone is so friendly and go the extra mile Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly and helpful More
Excellent Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a g Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a gentleman. What a gentleman.. Very professional he walked me around the corner to discuss repairs. Have the car ready exactly as he had promised long time. He will arrange pick up for us to get back to the dealership to pick the car up. We will be back again and will hope that Howard will be there to service very professional he walked me around my car to discuss repairs. Have the car ready exactly has he promised on time. He will arrange pick up to get back to the dealership to pick the car up. We will be back again well her but Howard will be there to services our car. More
Great Customer Service Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names). I don't know how anyone could possibly not get a ride if needed. Will definitely return for all my vehicle service needs. More
Sam Weisman is great! Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer servic Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer service is second to none. More
Always Great! Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford all the services that were recommended. I was treated very well by all staff and everyone is always friendly. More