Coastal Kia - Service Center

Personal service with a smile Great prompt service, they started right on time with my appt. and were finished when they said they would be. Very friendly courtesy driver Kelly, dr Great prompt service, they started right on time with my appt. and were finished when they said they would be. Very friendly courtesy driver Kelly, dropped me off and picked me up and took me back to the dealership on time. More

Routine Service Excellent Service Department and Open on Saturday's! The service lounge has free snacks, Water and Coffee. The staff from service to sales were all ve Excellent Service Department and Open on Saturday's! The service lounge has free snacks, Water and Coffee. The staff from service to sales were all very friendly and my service was completed exceptionally quick. It was a truly exceptional experience. I highly recommend this service department regardless of the brand of vehicle you own. 5 Stars! More

Shockingly Unparalleled Service I purchased a used 2018 Kia Soul from another retailer and it was delivered unsafe to drive due to a non-disclosed electrical defect. Coastal Kia (and I purchased a used 2018 Kia Soul from another retailer and it was delivered unsafe to drive due to a non-disclosed electrical defect. Coastal Kia (and specifically Sam) stepped into my chaotic situation and immediately began putting everything in place. They were able to find the issue, advocate with my warranty company, get me connected with temporary transportation, kept me updated during the entire process, and remained patient with me during changes in my schedule. Truthfully, I never had to worry about a thing because they took care of all of it and they have earned a lifetime customer with their amazing service from start to finish! More

Would of preferred an estimate I think the people who work here are nice. However this a good example why people don't trust the dealership to do maintenance on their vehicles. I w I think the people who work here are nice. However this a good example why people don't trust the dealership to do maintenance on their vehicles. I wish someone would have at least given me an estimate of what my service cost would be. I realize 60,000 mile vehicle maintenance is expensive but I was not prepared for a $440 bill. More

Great customer service Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to de Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to deal with. More

Top Rate Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly recommend this dealership More

Oil change and state inspection Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceed Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceeded our expectations More

Professional and courteous Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean and Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean andcomfortable. More

Great people to work with These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here More

Outstanding Service Center Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you lik Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you like you are the only one there, the waiting area is so comfortable they offer you all the comforts of home. The sales staff are all awesome people. They also make you feel so comfortable, no pressure and they want you to be comfortable as you look at all the beautiful automobiles they offer. This is truly an outstanding place to buy you next vehicle and also to have it serviced. More