Coastal Kia - Service Center

Sam Weisman is gentleman! I do not think that the experience is "awesome'. The KIA service department in Wilmington, NC is very good. They do a very good job and Sam Weisman I do not think that the experience is "awesome'. The KIA service department in Wilmington, NC is very good. They do a very good job and Sam Weisman is personable and displays a great deal of courtesy. His politeness is greatly appreciated by me. This service department has been servicing my 2011 KIA since I bought it. I will continue to do so. More

Aleays a pleasure. Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get Customer service is excellent. Any problems encountered are always with the call center or person taking initial phone call.Difficult for them to get us to a Service Agent or understanding what has already been agreed upon between us and Service Dept. More

Always awesome service Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. Service is spot on the estimated time and a nice clean car wash is a bonus. Kudos to Bob and his team. I wish we had bought the car from Coastal. More

Awesome From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia From the first time I have brought my Kia into have it serviced everyone has been very helpful and friendly!!!! Will always buy from Coastal Kia More

Great Service The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. The service department did a great job as well as Sam as an advisor in the repair of a computer component.of our 2013 Sorento. More

Great Service Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. Sam and Bob do a great job. Service was on time and completed on time. Snacks in customer waiting area were ok. Need to add popcorn. More

prompt service, comfortable waiting area Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me up Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me updated during the repair process. Washed my car before returning it. More

Coastal Kia The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and k The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and knowledgeable, they treat customers fairly and with respect, and work is done on-time, as promised. More

30,000 mile check up Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... More

Great customer service 👍 Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I d Service was great. Shuttle makes my life easier. Bob was great. I have owned KIA vehicles since I moved here 9 years ago. Love my Kia Sorento. I don't want to turn it in. More