Coastal Kia - Service Center

I was immediately taken care of. Bob kept in touch with me My air conditioning was not working. I called on Monday morning and was told they could probably look at my car that day n they did. Bob looked at my My air conditioning was not working. I called on Monday morning and was told they could probably look at my car that day n they did. Bob looked at my car n called me the same day. He said it was covered under warranty. My car was ready early Tuesday afternoon. My Kia air conditioning is working good. I also had a tire with a slow leak n he found a nail in it. He had it repaired n not only that Bob had my car washed. I very happy with my overall experience. Thank You Bob. More

Great customer service Bob in the service department was extremely knowledgeable and helpful. They went above and beyond to ensure my car was fixed correctly. Will definitel Bob in the service department was extremely knowledgeable and helpful. They went above and beyond to ensure my car was fixed correctly. Will definitely go back. More

Great They where nice and let me know what was going on with my car. They walk me to my car and thank me from coming in. They where nice and let me know what was going on with my car. They walk me to my car and thank me from coming in. More

Recall for software Service was timely. Staff were helpful and friendly. A free car wash was offered although I declined it. Scheduling was convenient. I had an overall g Service was timely. Staff were helpful and friendly. A free car wash was offered although I declined it. Scheduling was convenient. I had an overall good experience. More

Recalls problems addressed I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. I had my recall problems addressed and had a couple other service needs attended too, then had my car washed and I was on my way. More

Very professional Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, Everyone was very professional, and very nice. Work was done quickly Nice waiting area, with drinks and snacks. Don’t really have any more to say, except it was a good experience More

Great customer sevice . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. More

Why I keep coming back Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, e Very prompt service. All service options were explained to me. Dealership personnel checked on everyone in the waiting area. Offered drinks, snacks, even temperature adjustment. While I have always had a good experience here, it's obvious that the new management has stressed customer service to the employees. More

Great service Service advisor was great and friendly. Fast check-in. Waiting room had coffee, water, snacks, and phone charger. They did a software update they came Service advisor was great and friendly. Fast check-in. Waiting room had coffee, water, snacks, and phone charger. They did a software update they came out after purchase of the car. One of the best experience. More

Great experience! Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find i Had an appointment and everything was set up and ready to go. When I came to pick up the car they brought it to me instead of having to walk to find it. Super nice staff and excellent service! More