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Coastal Kia - Service Center

Wilmington, NC

4.8
3,297 Reviews

3,297 Reviews of Coastal Kia - Service Center

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June 23, 2019

Quick and convenient Great courteous service. Quick on time. Offered coffee and snacks. Work space to get work done, but offered a complimentary ride as well. Will be back More

by MIKEBELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 23, 2019 -

Coastal Kia responded

Great! We are thrilled you had an accommodating and pleasant experience in our service department. Please let us know if you need anything. We are here to help. Thank you so much for the five star review!

June 22, 2019

Top Notch Customer Service Taking my Kia to be serviced was fast, easy, and convenient. The staff are friendly and courteous and they have a super comfy waiting area. More

by ARPUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jun 23, 2019 -

Coastal Kia responded

Thank you for the five star review. We are thrilled you were able to enjoy our Coastal Kia Lounge Experience. Thank you for choosing Coastal Kia!

June 22, 2019

Warranty service Outstanding Very friendly, courteous, and helpful. Always a real pleasure to work with people who care about your needs and do whatever it takes to sa More

by APG8629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2019 -

Coastal Kia responded

Our team at Coastal Kia truly do care about their customers and we are thrilled you noticed. Thank you for the five star review. We appreciate tire business.

June 22, 2019

Fantastic Car Dealership The ownership of this dealership is really good. They do a good job hiring people that are professional and courteous. This is a top notch dealership! More

by BARRYDYER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 23, 2019 -

Coastal Kia responded

Why thank you so much! We are very proud of our team and their professionalism. Thank you for choosing Coastal Kia. We appreciate the gracious comments and wonderful review.

June 22, 2019

Fast and great service Service was fast and Howard took good care of us. We live in Clayton so we had never been to this dealership before. Very impressed More

by 714JCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 23, 2019 -

Coastal Kia responded

Wonderful! Thank you for mentioning Howard by name and for the amazing review. Welcome to the Coastal Kia Family. Please come back when you are in town from Clayton. Thank you!

June 22, 2019

Great customer service All women should buy their cars at Coastal Kia and they would never have to worry about getting ripped off again by another dealership or mechanic. T More

by jvannostrand54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 23, 2019 -

Coastal Kia responded

Awesome! We are here to serve. Thank you for the kudos and gracious comments. You are an important part of our Coastal Kia Family.

June 21, 2019

i always have a good and professional service. I have always had good service at the service department, they explain to me what is going on with my car and they give me options on my take on what More

by WRREDEMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2019 -

Coastal Kia responded

Fantastic! Thank you for the review and gracious comments. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help.

June 20, 2019

Routine Service Visit I am very happy with the service I got. All issues were resolved.. Two minor issues turned out to be resolved by explanation bt Bob. More

by DAVISG6664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob - Service Manager, Howard
Jun 20, 2019 -

Coastal Kia responded

Thank you for the five star review! We are excited to hear you were happy with your service visit and that Bob was accommodating. Wonderful! Thank you for choosing Coastal Kia.

June 20, 2019

engine replaced The Personnel were very helpful and friendly the overall service was wonderful the cost of the service was also very wonderful and Sam was especially More

by PAMB166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 22, 2019 -

Coastal Kia responded

Isn’t Sam just awesome? We think so too. Thank you for the great review and thoughtful comments. We hope to see you again soon. Thanks you for choosing Coastal Kia.

June 19, 2019

Best Service, Best Employees! Made an appointment , I was on time and so were they!! Took less time than expected and was kept up to date on how things were going....Howard Ramsey More

by LITTLERIVERFARMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 19, 2019 -

Coastal Kia responded

Great news! We love hearing your expectations were exceeded during your service visit. Thank you for the kudos for Howard. We sincerely appreciate you choosing Coastal Kia!

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