Coastal Kia - Service Center

They stand by their brand! Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly with Sam. Only met Howard this past time. Never an issue with getting appts, Bob is always polite, professional, and knowledgeable. He explains in terms I can understand and recommends needed service for the future. Have had several issues with the car that were covered under warranty/recall and he set up a rental for me. Because Kia stands by their product, my hubby and son purchased Kias also. We are now a 3 Kia family!! More

Very courteous and professional! Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks team Kia! Oh, and I love my Niro. More

Absolutely on time and no stress This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of More

Service Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed th Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed the service department environment. More

Great Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back wit Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back with their Courtesy Van and driver. Routine mileage service performed and I could not be more pleased. More

Always Great The service team always takes excellent care of me and my Optima and this time was no exception. Will always be coming to the Kia service center The service team always takes excellent care of me and my Optima and this time was no exception. Will always be coming to the Kia service center More

Full service My experience with the whole crew during my full service was wonderful. Thank you for the care you show all of your customers. I am so glad I bought m My experience with the whole crew during my full service was wonderful. Thank you for the care you show all of your customers. I am so glad I bought my Sorento at Coastal KIA. More

Oil change Bob was very nice and helpful however, I feel when vacuuming anyone's car they should take more time instead of rushing and leaving the car half vacuu Bob was very nice and helpful however, I feel when vacuuming anyone's car they should take more time instead of rushing and leaving the car half vacuumed. More

In and out repair As promised, I was in and out in 20 minutes with a repair to my side view mirror. Thank you, once again, Bob Tomlin, for making this a painless proce As promised, I was in and out in 20 minutes with a repair to my side view mirror. Thank you, once again, Bob Tomlin, for making this a painless process! More

Terrific experience Done sooner than promised and exceptionally friendly and helpful staff, a great experience all around! Bob who checked me in was very informative and Done sooner than promised and exceptionally friendly and helpful staff, a great experience all around! Bob who checked me in was very informative and helped me with information about a paint pen to cover a ding I got. Very happy with they experience! More