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Coastal Kia - Service Center

Wilmington, NC

4.8
2,914 Reviews

2,914 Reviews of Coastal Kia - Service Center

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December 03, 2018

service writers are always very helpful and understanding. Bob always explains cost w/ options, I don't like the cost but understand it is a fair price. More

by MOMANDMAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and John
Dec 04, 2018 -

Coastal Kia responded

We appreciate your business! Thank you for choosing Coastal Kia for your automotive service needs. Bob Tomlin is truly an asset to our service department and we are lucky to have him. : ) Thank you for the wonderful review. It warms our heart to hear you found our staff "very helpful and understanding". We pride ourselves on our A+ BBB rating. Our goal to treat our clients the way we wish to be treated. Thanks again, Your Coastal Kia Family

December 02, 2018

Bob and his team are honest and dependable. We trust Bob Tomlin and his recommendations. We have been with him for 10 years and followed him from another dealership to Kia for service. More

by KONALINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Dec 04, 2018 -

Coastal Kia responded

Thank you for recognizing Bob Tomlin's efforts in our service department. We appreciate your loyalty and the wonderful review. Thank you! All the best, Coastal Kia Wilmington, NC

December 02, 2018

Excellent Service at Coatal Kia From the initial meeting with the service attendant, Samuel Weisman, on Saturday, December 1, my maintenance service was a pleasant and informative ex More

by BPREIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Weisman
Dec 04, 2018 -

Coastal Kia responded

Our entire Coastal Kia team wants to thank you for the wonderful five star review! We appreciate you choosing our service department for your service needs. We are always here to help! It was kind of you to share your thoughts and recognize Sam's efforts as well our courtesy van driver's carefulness. Thank you ! Coastal Kia Wilmington, NC

December 01, 2018

Factory recall 3 recall Satisfactory with everything the first Kia was purchased here maybe a second one will be purchased enjoy the Kia satisfied with everything so far than More

by ZEKEBUBBAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Tyler Desmarest
Dec 04, 2018 -

Coastal Kia responded

Thank you for the great review! We appreciate it! It was thoughtful of you to go online and recognize our efforts here at Coastal Kia. We hope to see you again soon. Thanks again from Coastal Kia!

November 30, 2018

Friendly and quick service! Great service...friendly staff...comfortable waiting area with wifi access....overall wonderful experience. Thank you guys...Great Job!! I'll see you More

by M JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in Service Dept
Dec 04, 2018 -

Coastal Kia responded

Thank you! We appreciate the great review! It was kind of you to recognize our service staff and our facility. We look forward to your return visit in a few months. Thank you!

November 30, 2018

Servicing My favorite part of the visit was Bob the shuttle driver, he was very pleasant to speak with and so very friendly. Thank you, Dee More

by COFFEYED92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob the shuttle driver.
Dec 04, 2018 -

Coastal Kia responded

We think Bob is wonderful too! Thank you for the great five star review. It was kind of you to describe Bob as "pleasant to speak to and so very friendly". We sincerely appreciate your great review, kind words and your business as well. Thank you !

November 30, 2018

Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More

by ckcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Wiseman
Dec 04, 2018 -

Coastal Kia responded

Thank you for the wonderful 5 star review for Coastal Kia ! We are thrilled to hear your service visit as "easily scheduled and quickly resolved". We appreciate you choosing Coastal Kia for your service needs.

November 30, 2018

Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint More

by New to NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 04, 2018 -

Coastal Kia responded

We are happy we made your emergency into a quick and painless service visit. It was thoughtful of you to share your kind thoughts. Welcome to NC ! We are thrilled to have you as our newest Coastal Kia Family member!

November 29, 2018

Yearly Inspection with a Free Car Wash Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice deale More

by DOUBLEBISFREE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name Bob
November 28, 2018

Great Service I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. More

by careyadale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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