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Coastal Kia - Service Center
Wilmington, NC
2,898 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,898 Reviews of Coastal Kia - Service Center
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November 30, 2018
Recall upgrade I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. I brought my KIA in for a recall issue. The service was easily scheduled and quickly resolved. I was completely satisfied with this entire experience. More
by ckcollins
Verified CustomerEmployees Worked With
Samuel Wiseman
Helpful November 30, 2018
Service due to recalls Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appoint Having just moved to NC, the last thing I needed was an immediate attention recall from.Kia. I found the Coastal Kia dealer and made an online appointment. Once arriving, staff was very friendly and offered me free shuttle service while I waited. Customer service lounge was comfortable with complimentary snacks, drinks, WiFi, TV etc. Not only did they complete the immediate recall service but they researched some past ones and addressed them.as well. Even washed the car for me and pulled it up to the door. Great service. Recommend them to anyone More
by New to NC
Employees Worked With
Sam
November 29, 2018
Yearly Inspection with a Free Car Wash Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice deale Everyone was friendly, service a was timely and I appreciated the free car wash and complimentary snacks and beverages in the waiting area. Nice dealership! More
by DOUBLEBISFREE
Employees Worked With
Not sure of name Bob
November 28, 2018
Great Service I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. I had to take my Optima in for a recall fix and the service was quickly completed and everyone I dealt with was nice and professional. More
by careyadale
Employees Worked With
Bob
November 28, 2018
Recalls The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! The people there are very nice, friendly and do their job. It 's a breath of fresh air! I trust the company and always expect the best from everyone! More
by NSTEILER
Employees Worked With
Bob
November 28, 2018
Happy Customer I was greeted right away and they took the time to explain what had been done. I highly recommend Kia as a brand and Coastal Kia as your dealer. I was greeted right away and they took the time to explain what had been done. I highly recommend Kia as a brand and Coastal Kia as your dealer. More
by GEORGETTEBONDAREK
Employees Worked With
Bob
November 28, 2018
Quickly done right Went in for oil change, and sensor lights (traction and ABS). Problem was found quickly (bad sensor) cover by warranty, front brakes replaced, and tr Went in for oil change, and sensor lights (traction and ABS). Problem was found quickly (bad sensor) cover by warranty, front brakes replaced, and transmission fluid also changed and car washed. I was able to make my 1 PM appointment. More
by jimdieudonne
Employees Worked With
Two service employees.
August 22, 2018
Best service center and associate Sam I bought my used 2014 Soul here in 2016 and have been bringing it here since then for service. Formerly Stevenson Kia, now known as Coastal Kia, the s I bought my used 2014 Soul here in 2016 and have been bringing it here since then for service. Formerly Stevenson Kia, now known as Coastal Kia, the service department is one of the best I've ever used. Sam, at the front desk remembers my name, takes time to explain my car's needs and is very thorough in making sure I know what my car needs NOW and what it will need soon. I drive 60 miles to utilize this dealership service department. More
by Oneill
