Coastal Kia - Service Center
Wilmington, NC
3,298 Reviews of Coastal Kia - Service Center
Friendly and fast service. Great service , nice people and fast . Sam got me in and out on a busy day for both of us , even offered a shuttle ride . I will be back the next time Great service , nice people and fast . Sam got me in and out on a busy day for both of us , even offered a shuttle ride . I will be back the next time I need any service work done . More
It’s all l I don’t understand why my car didn’t get washed. I was busy looking at another new car and they locked the door and turned off the lights. I had to I don’t understand why my car didn’t get washed. I was busy looking at another new car and they locked the door and turned off the lights. I had to find someone to help me find my keys. I specifically asked about an issue and had to read it on the sheet. At least someone could have called me. 😓 More
Brakes Fast service - no pressure - waiting services nice - service staff efficient - they did not pressure me to get brakes right away and waited till I rea Fast service - no pressure - waiting services nice - service staff efficient - they did not pressure me to get brakes right away and waited till I really needed them More
Very great service I will always go where l buy my car from. The service is great. Will see all of you at 20,000 miles. All have a great summer I will always go where l buy my car from. The service is great. Will see all of you at 20,000 miles. All have a great summer More
Oil change Came in for an oil change and everything from start to finish was great. Especially liked that fact that my car even received a bath... Also must say Came in for an oil change and everything from start to finish was great. Especially liked that fact that my car even received a bath... Also must say had to be one of the most comfortable waiting areas I've had to be in. More
Service Through and done in a timely manner and very curtious. Sam is always help with any questions I may have about services needed on my car. Through and done in a timely manner and very curtious. Sam is always help with any questions I may have about services needed on my car. More
Excellent service dept. Took just as long as they said. When I got to the dealership for my service, I was told it would take 2 hours and it took almost exactly that long. Was offered a courtesy ride, but When I got to the dealership for my service, I was told it would take 2 hours and it took almost exactly that long. Was offered a courtesy ride, but declined. Great experience. More
Helpful, responsive Helpful, responsive, respond quickly to needs, communicate status of projects well. Been going here for a long time with my kias, never have been disa Helpful, responsive, respond quickly to needs, communicate status of projects well. Been going here for a long time with my kias, never have been disappointed. More
Headlights We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch which was replaced while we waited and under warranty. That night we had no lights which ended up both of the headlights for some reason were burned out and Kia replaced them for us at no charge and washed the car. Thank you Howard!! More
Great I was very pleased. We came their due to Howard Ramsey moving to your service department. Howard has handled the service of my car since I purchased I was very pleased. We came their due to Howard Ramsey moving to your service department. Howard has handled the service of my car since I purchased it. I will try More