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Coastal Kia - Service Center

Wilmington, NC

4.8
3,298 Reviews

3,298 Reviews of Coastal Kia - Service Center

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July 09, 2019

Service Review Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointmen More

by NIKI28BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jul 09, 2019 -

Coastal Kia responded

We sincerely appreciate the five star service review. Your gracious comments are extremely thoughtful. Thank you for choosing Coastal Kia for your service needs.

July 09, 2019

Great Service Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks More

by WANDALWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 09, 2019 -

Coastal Kia responded

Thank you for the five star review and recommendations. We are thrilled to hear you were able to take advantage of our Customer Lounge Experience as well as the complimentary car wash. We hope to see you again very soon. Thank you!

July 08, 2019

Oil Change Went in for my regular routine Maintenence. John initially assisted me, but finished up with my guy Sam. Always a great experience. Plus my service pl More

by Alicia D. Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 08, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was very thoughtful of you to mention John and Sam by name. We are thrilled to hear you mention, "always a great experience". Thank you so much for choosing Coastal Kia!

July 07, 2019

Excellent service I wanted to get my vehicle serviced before a long road trip. I messed up my appt. time and they made a way to fit me in and make sure all was well. Th More

by VCWC777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 07, 2019 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review. We are thrilled to hear your travel plans worked out and we were able to get you on the road as planned. Thanks again for choosing Coastal Kia for your service needs. Please call us if you need anything, we are here to help.

July 06, 2019

Coastal Kia Experience I always have a great experience at Coastal Kia...The employees are so friendly and nice people...I will stay with them until the end.... More

by KERNEJEAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Coastal Kia responded

Thank you SO MUCH for your loyalty and five star review. We sincerely appreciate your business at Coastal Kia. We are here when you need us! Thank you!

July 05, 2019

Great service always Always great service! Employees are very friendly and kind. Always greeted with a smile. Have been a Kia customer for several years always a great exp More

by CBRAYFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Howard and Sam
Jul 05, 2019 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We sincerely appreciate the comment, "always great service!" Wonderful! Your loyalty and kind words are truly appreciated. Thank you for choosing Coastal Kia!

July 03, 2019

Easy and Friendly! I recently had to come in for a recall on my car. Sam made the visit easy! He explained what was happening, how long it would take and let me know abo More

by ALSTONR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 03, 2019 -

Coastal Kia responded

Wonderful! How thoughtful of you to go online and mention Sam by name. Thank you for the five star review and for being another member of the "Sam Weisman" fan club. We realize how lucky we are to have him. We are thrilled to hear he "made the visit easy". Thank you for always giving us the opportunity and for trusting our Coastal Kia Service Team with your needs. We sincerely appreciate the awesome review.

July 01, 2019

Patient and friendly Living 45 mins from Wilmington, friends often question why do I go all the way to Wilmington to get my car serviced. My response is always great Custo More

by PSA4297
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 01, 2019 -

Coastal Kia responded

Wonderful! Thank you for always making the long trip to see us. We appreciate it. Thank you for recognizing our customer service experience. It was thoughtful of you to mention Sam by name. Thank you so much for always choosing Coastal Kia!

July 01, 2019

Great service and fast service. I drop my car off on my lunch break and Sam had the courtesy van waiting to take me back to work. Mr. Orr was a pleasure to talk wit More

by ACQUANTTEROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 01, 2019 -

Coastal Kia responded

Great! Thank you so much for the kudos for Sam and Bob Orr. It is wonderful to hear you were able to enjoy the Courtesy Van Experience. Thank you for choosing Coastal Kia!

June 30, 2019

Oil change, noise underneath Sam is very helpful, knowledgeable and kind. Excellent service He goes beyond his duties to make sure your comfortable while waiting, He opens the do More

by KRISAUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman Service
Jun 30, 2019 -

Coastal Kia responded

Thank you! We couldn’t have put it better. Sam is truly “helpful, knowledgeable and kind”. He is a true professional gentleman. We sincerely appreciate the gracious comments and kudos for Sam. Thank you for choosing Coastal Kia for your service needs. We hope to see you again soon.

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