Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
Always great communication I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there an I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there and untouched. I have to stay there, since I live quite far away, and mr. Wigger always tells me how long it will take and sticks to it. I take all the cars for my family for service, so I go to the Chevy, Ford, Mercedes and Cadillac dealerships. Kia is by far the best. More
Service visit Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any ba Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any bad experiences. More
Everyone is so friendly and go the extra mile Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly and helpful More
Excellent Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a g Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a gentleman. What a gentleman.. Very professional he walked me around the corner to discuss repairs. Have the car ready exactly as he had promised long time. He will arrange pick up for us to get back to the dealership to pick the car up. We will be back again and will hope that Howard will be there to service very professional he walked me around my car to discuss repairs. Have the car ready exactly has he promised on time. He will arrange pick up to get back to the dealership to pick the car up. We will be back again well her but Howard will be there to services our car. More
Great Customer Service Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names). I don't know how anyone could possibly not get a ride if needed. Will definitely return for all my vehicle service needs. More
Sam Weisman is great! Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer servic Sam Weisman is the reason I take our car to Coastal Kia. He is great to work with! Sam is alway friendly, prompt, informative, and his customer service is second to none. More
Always Great! Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford Sam is always very professional and gives great service! Although he gave me a discount, the cost was a little more than expected and I could't afford all the services that were recommended. I was treated very well by all staff and everyone is always friendly. More
Good service experience Customer service and satisfaction was very good. Sam and Bob are true professionals at what they do. There is a reason I get all my service done at Customer service and satisfaction was very good. Sam and Bob are true professionals at what they do. There is a reason I get all my service done at Coastal KIA. Waiting room very clean and comfortable with fresh, good coffee, and snacks if you so choose. John Wigger always around too and does not seem to slow down. Very friendly fellow also. More
Always good service Took my Mazda in for an oil change and 60K Mile service. Also, requested bumper to bumper (24 point inspection) for 1,800 mile drive to Tucson, AZ fr Took my Mazda in for an oil change and 60K Mile service. Also, requested bumper to bumper (24 point inspection) for 1,800 mile drive to Tucson, AZ from Wilmington, NC. Bob Tomlin was great to let me know, priority wise, what needed, could be and should be done. I even think that was Mr. Pat Koballa who said good morning and asked if I needed anything while in the waiting room. Bob Tomlin also let me know that the courtesy shuttle service was available. Meeting the driver, Kelly Meadows was a genuinely positive experience. I very much enjoyed our conversation about the Air Force and bases we were stationed at and so much more! Bob Tomlin said Patrick was the mechanic, though I didn't meet him, I am grateful for his hard work and ensuring my car is in safe condition for my drive across the country next month. Since I bought my car from Coastal Kia over two years ago, I have always been happy with their service and I will miss it when I move to the west coast. More
Service center Very nice and helpful people to work with. Very nice waiting area... get you in and out in a timely manner. And of. Purse the complimentary car wash i Very nice and helpful people to work with. Very nice waiting area... get you in and out in a timely manner. And of. Purse the complimentary car wash is always a plus🤗 More