Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
Great customer service Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to de Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to deal with. More
Top Rate Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly recommend this dealership More
Oil change and state inspection Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceed Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceeded our expectations More
Professional and courteous Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean and Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean andcomfortable. More
Outstanding Service Center Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you lik Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you like you are the only one there, the waiting area is so comfortable they offer you all the comforts of home. The sales staff are all awesome people. They also make you feel so comfortable, no pressure and they want you to be comfortable as you look at all the beautiful automobiles they offer. This is truly an outstanding place to buy you next vehicle and also to have it serviced. More
Great people to work with These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here More
Excellent The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've re The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've received excellent work every time that I've been to the service department. Also, their work is completed in a timely manner. I recommend Coastal Kia to all my friends More
Service Dept Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was being done and explained it again after work was done. More
Best service facility I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a Service Manager should be. He is always available for consultation and is always fair in resolving any problems that may come up. He has a great staff working with him and I can always depend on getting any problems solved if at all possible. Besides John, I have dealt mostly with Sam and he has always been responsive to my needs. Coastal Kia management must do whatever is necessary to keep this team, under the leadership of John Wigger, together and happy with their job. More
Timely Customer Service Incredible Kia service dept! Chris in sales was also great! Will definitely be back when I decide to trade in my Optima. All around professional deale Incredible Kia service dept! Chris in sales was also great! Will definitely be back when I decide to trade in my Optima. All around professional dealership who work well with their customers!! More