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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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June 15, 2019

Great customer service Bob in the service department was a wonderful help to me. He stayed on top of things to help execute things as fast as possible. Was a pleasure to de More

by KLCURRINILM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob.
Jun 15, 2019 -

Coastal Kia responded

We think Bob is wonderful too. Thank you for the amazing review and gracious comments. Please call our team at Coastal Kia if you need anything. We are here to help.

June 15, 2019

Top Rate Punctual and professional Work done as promised. Great communication with the customer. Always addresses and questions I have about the work. Highly More

by JUDGETLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Coastal Kia responded

Amazing and gracious comments. Thank you for this awesome five star review. We truly appreciate you at Coastal Lia. Thanks again.

June 15, 2019

Oil change and state inspection Excellent staff. Excellent customer service. Very pleased with the services performed. Very nice waiting room. The time it took for the service exceed More

by BESSIECOLLINS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Coastal Kia responded

Thank you for the five star review. We are thrilled we exceeded your expectations at Coastal Kia. It is wonderful to hear you were able to take advantage of our Customer Lounge Experience. Thank you for choosing Coastal Kia.

June 14, 2019

Professional and courteous Service was courteous and timely. Work was professionally done and they didn't try to pressure me into additional services, Waiting room was clean and More

by hortonjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey, Sam
Jun 15, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate the five star review and gracious comments.

June 14, 2019

Outstanding Service Center Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you lik More

by CAPTPAPA69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Bob Tomlin, Joshua Gullett
Jun 15, 2019 -

Coastal Kia responded

Wow! Thank you for the amazing description of our faculty and staff. We appreciate you! Your five star review and awesome comments are just what we like to hear. Thank you for being a part of the rapidly growing Coastal Kia Family.

June 14, 2019

Great people to work with These people are so nice and curiosity. Friendly and helpful love the free car wash price you pay is fair will do all my service work here More

by MORNINGGLORY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lucas
Jun 15, 2019 -

Coastal Kia responded

Oh yea! Music to our ears at Coastal Kia! Thank you for the five star review. We are thrilled you were able to enjoy our courtesy car wash during your service visit. Thank you for choosing Coastal Kia.

June 13, 2019

Excellent The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've re More

by stnldbb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Coastal Kia responded

Thank you for the five star service review and awesome comments. We appreciate the recommendations to your friends too. Wonderful! It is great to hear our service department was able to exceed your expectations. Thank you for choosing Coastal Kia!

June 13, 2019

Service Dept Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was More

by BAGNES59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard and Sam
Jun 13, 2019 -

Coastal Kia responded

Fantastic! Thank you for the wonderful comments and amazing five star review. We are thrilled to hear your first service visit since your purchase went well. We sincerely appreciate the great comments. Enjoy your Soul and let us know if you need anything. Thank you for choosing Coastal Kia!

June 13, 2019

Best service facility I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a More

by TRCSR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Howard
Jun 13, 2019 -

Coastal Kia responded

Thank you! We could not agree more. John Wigger is a true treasure and we are lucky to have him. Thank you so much for the five star review and gracious comments. We sincerely appreciate the awesome testimonial. These are comments we love to hear. Thank you for being such an important part of our rapidly growing Coastal Kia Family.

June 13, 2019

Timely Customer Service Incredible Kia service dept! Chris in sales was also great! Will definitely be back when I decide to trade in my Optima. All around professional deale More

by TRISTAKJONES29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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