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Coastal Kia - Service Center

Wilmington, NC

4.8
3,117 Reviews

3,117 Reviews of Coastal Kia - Service Center

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April 23, 2019

Great Experience Thank you for information on the updated to my Kia. Love my Kia! I’ve had a Sportage and now a Serento ! Couldn’t ask for a better car. I’ve had no i More

by SUSIEDEANBURKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Coastal Kia responded

Thank you for the five star review! We are thrilled you "love your Kia". We sincerely appreciate your loyalty to Coastal Kia as well as the Kia brand. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!

April 21, 2019

Great awesome They are very friendly and helpful. They know who I am and always talk with me. Awesome staff! Thanks for the help! You were great! More

by JAMESTRENTACOSTA041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Apr 21, 2019 -

Coastal Kia responded

We sincerely appreciate the five star review and kind words. We are thrilled you found our Coastal Kia staff to be “friendly and helpful”. Please call us if you need anything. We are here to help. Thanks again!

April 21, 2019

Coastal Kia Offers Great Service Coastal KIA just serviced our car and recommended replacing our tires. We did so and found the service department to be excellent in every way. The pr More

by WILLIAM.CARLISLE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Timlin
Apr 21, 2019 -

Coastal Kia responded

Thank you for the five star review and for recognizing Bob Tomlin in our Coastal Kia service department. It was kind of you to describe our service department as “ excellent in every way”. Thank you for being such an important part of our Coastal Kia Family!

April 20, 2019

Service Department Service Advisor Bob Tomlin was very friendly and professional and had our car serviced in a timely manner. Also noticed him helping elderly lady putti More

by GRANNYK5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and kudos for Bob Tomlin. It was thoughtful of you to go online and share these considerate comments. Thank you for choosing Coastal Kia for your service needs.

April 20, 2019

Service Always excellent service and comfortable are to wait....never takes longer than the estimated time! Prices are very competitive, but its the service I More

by B.BAINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Usually work with Sam Weisman
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and kudos for our Coastal Kia service department. Your testimonial and awesome comments are greatly appreciated.

April 18, 2019

Great Service I highly recommend Coastal Kia to anyone looking for a new or used car or servicing on their car. Their extended warranty is well worth purchasing. Co More

by Hummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy van driver Bob
Apr 19, 2019 -

Coastal Kia responded

Thank you so much for the five star review! We sincerely appreciate the high recommendations and kudos for our Coastal Kia team. We couldn't agree more regarding your comment, " their extended warranty is well worth purchasing". Time and time again we have witnessed when an extended warranty has more than paid for itself once a vehicle has some age and miles on it. Smart move! It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

April 18, 2019

Excellent Service I highly recommend Coastal Kia to anyone for service of a vehicle. My Kia Sorento was serviced exactly as stated quickly. Very pleased with the all a More

by PORT_CITYTRADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 20, 2019 -

Coastal Kia responded

Thank you for the five star review and high recommendations! We strive to treat our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

April 17, 2019

great customer service very interested i my comfort and well being while my service was being done......my service rep was outstanding!! also arranged for the courtesy vehi More

by STEVEWRIGHT4544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM
Apr 17, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review for Coastal Kia! We are thrilled to hear you were comfortable during you wait and were able to enjoy our convenient VIP shuttle service. It was kind of you to describe your service consultant as, "outstanding". We sincerely appreciate your business and want to thank you again for choosing Coastal Kia!

April 17, 2019

Service Sam was great to work with. Service was excellent. Sam and the sevice department took good care of my vehical. Customer service was great. Thanks! More

by RICHMOREAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 18, 2019 -

Coastal Kia responded

Thank you so much for the wonderful review and kudos for Sam in our service department. We think he is great too! We are thrilled you were please with our customer service. Our entire Coastal Kia team strives to treat clients the way we wish to be treated. Thank you for choosing Coastal Kia!

April 16, 2019

Great service! I showed up at the wrong time for my service appointment but they worked me in. Very happy with the service I received! Will come again! More

by CHOOK
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Apr 16, 2019 -

Coastal Kia responded

Thank you so much for the five star service review! We are always here to help and are happy to work around your busy schedule. We realize there are dozens of local service centers to choose from. We appreciate you choosing our Kia factory trained service consultants and technicians. You are an important part of our Kia family and we sincerely appreciate your business. Please call us if you need anything.

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