Coastal Kia - Service Center

Warranty service Outstanding Very friendly, courteous, and helpful. Always a real pleasure to work with people who care about your needs and do whatever it takes to sa Outstanding Very friendly, courteous, and helpful. Always a real pleasure to work with people who care about your needs and do whatever it takes to satisfy their customers. More

i always have a good and professional service. I have always had good service at the service department, they explain to me what is going on with my car and they give me options on my take on what I have always had good service at the service department, they explain to me what is going on with my car and they give me options on my take on what I want done. More

Routine Service Visit I am very happy with the service I got. All issues were resolved.. Two minor issues turned out to be resolved by explanation bt Bob. I am very happy with the service I got. All issues were resolved.. Two minor issues turned out to be resolved by explanation bt Bob. More

engine replaced The Personnel were very helpful and friendly the overall service was wonderful the cost of the service was also very wonderful and Sam was especially The Personnel were very helpful and friendly the overall service was wonderful the cost of the service was also very wonderful and Sam was especially nice and helpful More

Best Service, Best Employees! Made an appointment , I was on time and so were they!! Took less time than expected and was kept up to date on how things were going....Howard Ramsey Made an appointment , I was on time and so were they!! Took less time than expected and was kept up to date on how things were going....Howard Ramsey was so very polite and pleasant to work with and was aware that I had an appointment following this, and he took care to keep me on schedule!! Can't beat customer service!!!! More

Service. As allways the service department was couteous and efficient. Sam and Bob make every effort to keep us informed and up to date on the status of Kia. As allways the service department was couteous and efficient. Sam and Bob make every effort to keep us informed and up to date on the status of Kia. More

Personal service with a smile Great prompt service, they started right on time with my appt. and were finished when they said they would be. Very friendly courtesy driver Kelly, dr Great prompt service, they started right on time with my appt. and were finished when they said they would be. Very friendly courtesy driver Kelly, dropped me off and picked me up and took me back to the dealership on time. More

Routine Service Excellent Service Department and Open on Saturday's! The service lounge has free snacks, Water and Coffee. The staff from service to sales were all ve Excellent Service Department and Open on Saturday's! The service lounge has free snacks, Water and Coffee. The staff from service to sales were all very friendly and my service was completed exceptionally quick. It was a truly exceptional experience. I highly recommend this service department regardless of the brand of vehicle you own. 5 Stars! More

Shockingly Unparalleled Service I purchased a used 2018 Kia Soul from another retailer and it was delivered unsafe to drive due to a non-disclosed electrical defect. Coastal Kia (and I purchased a used 2018 Kia Soul from another retailer and it was delivered unsafe to drive due to a non-disclosed electrical defect. Coastal Kia (and specifically Sam) stepped into my chaotic situation and immediately began putting everything in place. They were able to find the issue, advocate with my warranty company, get me connected with temporary transportation, kept me updated during the entire process, and remained patient with me during changes in my schedule. Truthfully, I never had to worry about a thing because they took care of all of it and they have earned a lifetime customer with their amazing service from start to finish! More

Would of preferred an estimate I think the people who work here are nice. However this a good example why people don't trust the dealership to do maintenance on their vehicles. I w I think the people who work here are nice. However this a good example why people don't trust the dealership to do maintenance on their vehicles. I wish someone would have at least given me an estimate of what my service cost would be. I realize 60,000 mile vehicle maintenance is expensive but I was not prepared for a $440 bill. More