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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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June 24, 2019

Terrific experience Done sooner than promised and exceptionally friendly and helpful staff, a great experience all around! Bob who checked me in was very informative and More

by JJWINSETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 25, 2019 -

Coastal Kia responded

Fantastic! We sincerely appreciate the five star review. It was thoughtful of you to mention Bob Tomlin by name. We are thrilled to hear our Coastal Kia team was able to exceed your expectations.

June 24, 2019

Oil change Bob was very nice and helpful however, I feel when vacuuming anyone's car they should take more time instead of rushing and leaving the car half vacuu More

by KHYM2533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in the service department
Jun 25, 2019 -

Coastal Kia responded

Thank you for the great review and feedback. Come by anytime and we will vacuum your vehicle thoroughly. We appreciate the kudos for Bob. Thank you for choosing Coastal Kia!

June 24, 2019

Always Great The service team always takes excellent care of me and my Optima and this time was no exception. Will always be coming to the Kia service center More

by BARRETT.CHRISTOPHERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Coastal Kia responded

Wonderful! We are thrilled to hear you are always well taken care of when you visit our service department. It is awesome to hear you are enjoying your Kia Optima. Please call us if you need anything. Thank you for the amazing five star review.

June 24, 2019

Full service My experience with the whole crew during my full service was wonderful. Thank you for the care you show all of your customers. I am so glad I bought m More

by BCSORCIERPIOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Coastal Kia responded

Yea! We are glad you bought your Kia Sorento from Coastal Kia too. Thank you for the wonderful remarks and five star review. Welcome to the Coastal Kia Family!

June 23, 2019

Quick and convenient Great courteous service. Quick on time. Offered coffee and snacks. Work space to get work done, but offered a complimentary ride as well. Will be back More

by MIKEBELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 23, 2019 -

Coastal Kia responded

Great! We are thrilled you had an accommodating and pleasant experience in our service department. Please let us know if you need anything. We are here to help. Thank you so much for the five star review!

June 23, 2019

Great customer service Great experience, Howard and Sam were so helpful, VERY pleasant, very little wait. Sam was super, I highly recommend Coastal Kia. Thank You, Very sa More

by OGDEN423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard, Sam
Jun 23, 2019 -

Coastal Kia responded

Thank you for the review and high recommendations. We truly appreciate your thoughtful review and kudos for Howard and Sam. We hope to see you again soon. Thank you for choosing Coastal Kia.

June 22, 2019

Top Notch Customer Service Taking my Kia to be serviced was fast, easy, and convenient. The staff are friendly and courteous and they have a super comfy waiting area. More

by ARPUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jun 23, 2019 -

Coastal Kia responded

Thank you for the five star review. We are thrilled you were able to enjoy our Coastal Kia Lounge Experience. Thank you for choosing Coastal Kia!

June 22, 2019

Fantastic Car Dealership The ownership of this dealership is really good. They do a good job hiring people that are professional and courteous. This is a top notch dealership! More

by BARRYDYER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 23, 2019 -

Coastal Kia responded

Why thank you so much! We are very proud of our team and their professionalism. Thank you for choosing Coastal Kia. We appreciate the gracious comments and wonderful review.

June 22, 2019

Fast and great service Service was fast and Howard took good care of us. We live in Clayton so we had never been to this dealership before. Very impressed More

by 714JCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 23, 2019 -

Coastal Kia responded

Wonderful! Thank you for mentioning Howard by name and for the amazing review. Welcome to the Coastal Kia Family. Please come back when you are in town from Clayton. Thank you!

June 22, 2019

Great customer service All women should buy their cars at Coastal Kia and they would never have to worry about getting ripped off again by another dealership or mechanic. T More

by jvannostrand54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 23, 2019 -

Coastal Kia responded

Awesome! We are here to serve. Thank you for the kudos and gracious comments. You are an important part of our Coastal Kia Family.

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