Coastal Kia - Service Center

Headlights We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch We originally brought our Kia in because the lights were going off when we would turn on the high beam lights. It ended up being a short in the switch which was replaced while we waited and under warranty. That night we had no lights which ended up both of the headlights for some reason were burned out and Kia replaced them for us at no charge and washed the car. Thank you Howard!! More

Great I was very pleased. We came their due to Howard Ramsey moving to your service department. Howard has handled the service of my car since I purchased I was very pleased. We came their due to Howard Ramsey moving to your service department. Howard has handled the service of my car since I purchased it. I will try More

Excellent service dept. Took just as long as they said. When I got to the dealership for my service, I was told it would take 2 hours and it took almost exactly that long. Was offered a courtesy ride, but When I got to the dealership for my service, I was told it would take 2 hours and it took almost exactly that long. Was offered a courtesy ride, but declined. Great experience. More

Helpful, responsive Helpful, responsive, respond quickly to needs, communicate status of projects well. Been going here for a long time with my kias, never have been disa Helpful, responsive, respond quickly to needs, communicate status of projects well. Been going here for a long time with my kias, never have been disappointed. More

They stand by their brand! Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly Have been bringing my Kia for service to Coastal since 2013/14. Majority of my service appts have been with Bob. My husband and son have dealt mostly with Sam. Only met Howard this past time. Never an issue with getting appts, Bob is always polite, professional, and knowledgeable. He explains in terms I can understand and recommends needed service for the future. Have had several issues with the car that were covered under warranty/recall and he set up a rental for me. Because Kia stands by their product, my hubby and son purchased Kias also. We are now a 3 Kia family!! More

Very courteous and professional! Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks Service was very prompt and professional. Bob in service was very thorough and easy to work with. No unexpected surprises or additional costs. Thanks team Kia! Oh, and I love my Niro. More

Absolutely on time and no stress This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of This is the best place to get your dependable kia serviced. When you leave your car you can feel that it will be taken care of More

Service Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed th Took my car in without an appointment for a tire issue and they had me done within 45 mins. Excellent service and professionalism. I really enjoyed the service department environment. More

Great Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back wit Impressive customer service from the unexpected greeting as soon as I parked, to the service checking in and the awesome trip to Mayfaire and back with their Courtesy Van and driver. Routine mileage service performed and I could not be more pleased. More

In and out repair As promised, I was in and out in 20 minutes with a repair to my side view mirror. Thank you, once again, Bob Tomlin, for making this a painless proce As promised, I was in and out in 20 minutes with a repair to my side view mirror. Thank you, once again, Bob Tomlin, for making this a painless process! More