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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,233 Reviews of Coastal Kia - Service Center

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July 05, 2019

Great service always Always great service! Employees are very friendly and kind. Always greeted with a smile. Have been a Kia customer for several years always a great exp More

by CBRAYFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Howard and Sam
Jul 05, 2019 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We sincerely appreciate the comment, "always great service!" Wonderful! Your loyalty and kind words are truly appreciated. Thank you for choosing Coastal Kia!

July 03, 2019

Easy and Friendly! I recently had to come in for a recall on my car. Sam made the visit easy! He explained what was happening, how long it would take and let me know abo More

by ALSTONR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 03, 2019 -

Coastal Kia responded

Wonderful! How thoughtful of you to go online and mention Sam by name. Thank you for the five star review and for being another member of the "Sam Weisman" fan club. We realize how lucky we are to have him. We are thrilled to hear he "made the visit easy". Thank you for always giving us the opportunity and for trusting our Coastal Kia Service Team with your needs. We sincerely appreciate the awesome review.

July 01, 2019

Patient and friendly Living 45 mins from Wilmington, friends often question why do I go all the way to Wilmington to get my car serviced. My response is always great Custo More

by PSA4297
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 01, 2019 -

Coastal Kia responded

Wonderful! Thank you for always making the long trip to see us. We appreciate it. Thank you for recognizing our customer service experience. It was thoughtful of you to mention Sam by name. Thank you so much for always choosing Coastal Kia!

July 01, 2019

Great service and fast service. I drop my car off on my lunch break and Sam had the courtesy van waiting to take me back to work. Mr. Orr was a pleasure to talk wit More

by ACQUANTTEROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 01, 2019 -

Coastal Kia responded

Great! Thank you so much for the kudos for Sam and Bob Orr. It is wonderful to hear you were able to enjoy the Courtesy Van Experience. Thank you for choosing Coastal Kia!

June 30, 2019

It’s all l I don’t understand why my car didn’t get washed. I was busy looking at another new car and they locked the door and turned off the lights. I had to More

by LILLI G.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2019 -

Coastal Kia responded

We agree. Apologies for the inconvenience. Please call our Operations Manager Peggy Roberts at 910-386-7570 to schedule a free courtesy wash at your convenience. We are here to make things right. Thank you for choosing Coastal Kia!

June 30, 2019

Oil change, noise underneath Sam is very helpful, knowledgeable and kind. Excellent service He goes beyond his duties to make sure your comfortable while waiting, He opens the do More

by KRISAUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman Service
Jun 30, 2019 -

Coastal Kia responded

Thank you! We couldn’t have put it better. Sam is truly “helpful, knowledgeable and kind”. He is a true professional gentleman. We sincerely appreciate the gracious comments and kudos for Sam. Thank you for choosing Coastal Kia for your service needs. We hope to see you again soon.

June 30, 2019

Friendly and fast service. Great service , nice people and fast . Sam got me in and out on a busy day for both of us , even offered a shuttle ride . I will be back the next time More

by DTHOMAS971500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jun 30, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star review. It is wonderful to hear our team was able to meet your schedule. Thank you for choosing our Coastal Kia team for your service needs! We sincerely appreciate this wonderful review.

June 29, 2019

Service Through and done in a timely manner and very curtious. Sam is always help with any questions I may have about services needed on my car. More

by MARTINAHANSLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 30, 2019 -

Coastal Kia responded

Wonderful! Thank you for the comments and five star review. It was thoughtful of you to mention Sam by name. Thank you for choosing Coastal Kia.

June 29, 2019

Brakes Fast service - no pressure - waiting services nice - service staff efficient - they did not pressure me to get brakes right away and waited till I rea More

by CAITET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Coastal Kia responded

Wonderful! Thank you for the gracious remarks and kudos for our service department. Thank you for choosing Coastal Kia. We hope to see you again soon!

June 29, 2019

Very great service I will always go where l buy my car from. The service is great. Will see all of you at 20,000 miles. All have a great summer More

by DTDDNANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Coastal Kia responded

Thank you! We hope you have a great summer too! It was thoughtful of you to describe your service visit as great. We’ll see you at 20,000 miles. Thank you for choosing Coastal Kia.

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