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Coastal Kia - Service Center

Wilmington, NC

4.8
3,233 Reviews

3,233 Reviews of Coastal Kia - Service Center

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July 11, 2019

Great Service Coastal Kia quickly addresses by service issue and provided a complementary car wash. Excellent service! Great people! I will definitely return if ev More

by HappyCustimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jul 11, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and awesome comments regarding your recent service experience. It is great to hear our team addressed your concerns quickly. We are thrilled to hear you enjoyed the complimentary car wash. Thank you for choosing Coastal Kia!

July 11, 2019

Great Service The service team was knowledgeable and took great care of my vehicle. I was even offered a ride home well I waited for maintenance to be completed. More

by JESSICAHINSON86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Coastal Kia responded

Great! Thank you so much for the wonderful review and gracious comments. It was very thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia!

July 11, 2019

Great Experience Great service as always. We have tried other service centers but none compare to the professional service we receive from Coastal KIA. I would highly More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Coastal Kia responded

Thank you for the five star review and comment, “I would highly recommend this location”. We strive to exceed our client’s expectations during every visit. We appreciate the five star review! Please call us if you need anything. We are here to help.

July 09, 2019

Service Review Great service. Easy to schedule on line. Friendly service representative. Dropped car off earlier than appointment time-they kept regular appointmen More

by NIKI28BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Jul 09, 2019 -

Coastal Kia responded

We sincerely appreciate the five star service review. Your gracious comments are extremely thoughtful. Thank you for choosing Coastal Kia for your service needs.

July 09, 2019

Great service Jay was very helpful. He has great customer service skills and makes sure to make the customer feel comfortable while there. Thank you 😂keep up the g More

by SLYNNHARRELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Coastal Kia responded

Thank you! We appreciate the feedback and five star review. We appreciate your loyalty and want to congratulate on your third vehicle purchase from us. WOW! Please call us if you need anything. We are here to help. Thanks again for your loyalty!

Jul 10, 2019 -

SLYNNHARRELSON responded

This is actually my third vehicle from that dealership.😂

Jul 16, 2019 -

Coastal Kia responded

3rd vehicle....fantastic! Thank you so much for your loyalty to Coastal Kia and the Kia brand as well. Please call us if you need anything. We are here to help and we hope to hear from you again soon. We truly appreciate your awesome review and helpful feedback.

July 09, 2019

Great service experience My visit to dealership to get my Optima serviced was great. Sam met me, verified my appointment and checked me in. His friendliness and professionalis More

by Optima deiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 09, 2019 -

Coastal Kia responded

Thank you for mentioning Sam by name. We want to thank you for the five star review and heartfelt testimonial. Thank you for being such an important part of our Coastal Kia Family.

July 09, 2019

Great Service Great service, they were prepared for my appointment and finished exactly when they said they would. They have a great waiting area with free snacks More

by WANDALWEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 09, 2019 -

Coastal Kia responded

Thank you for the five star review and recommendations. We are thrilled to hear you were able to take advantage of our Customer Lounge Experience as well as the complimentary car wash. We hope to see you again very soon. Thank you!

July 08, 2019

Oil Change Went in for my regular routine Maintenence. John initially assisted me, but finished up with my guy Sam. Always a great experience. Plus my service pl More

by Alicia D. Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 08, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was very thoughtful of you to mention John and Sam by name. We are thrilled to hear you mention, "always a great experience". Thank you so much for choosing Coastal Kia!

July 07, 2019

Excellent service I wanted to get my vehicle serviced before a long road trip. I messed up my appt. time and they made a way to fit me in and make sure all was well. Th More

by VCWC777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 07, 2019 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review. We are thrilled to hear your travel plans worked out and we were able to get you on the road as planned. Thanks again for choosing Coastal Kia for your service needs. Please call us if you need anything, we are here to help.

July 06, 2019

Coastal Kia Experience I always have a great experience at Coastal Kia...The employees are so friendly and nice people...I will stay with them until the end.... More

by KERNEJEAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2019 -

Coastal Kia responded

Thank you SO MUCH for your loyalty and five star review. We sincerely appreciate your business at Coastal Kia. We are here when you need us! Thank you!

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