Coastal Kia - Service Center
Wilmington, NC
3,308 Reviews of Coastal Kia - Service Center
In and out repair Came in with a low tire pressure issue. Having just had the same message, that time with a subsequent flat tire, I was a little wary. The receptioni Came in with a low tire pressure issue. Having just had the same message, that time with a subsequent flat tire, I was a little wary. The receptionist got me in that day and Howard Ramsey had me in and out so quickly I hardly had time to finish the newspaper article I was reading! Thank you Kia. More
Satisfactory as usual As usual my experience with the Service Dept. at Coastal. There was one small problem this time, however. The service was to replace the wheel sensor As usual my experience with the Service Dept. at Coastal. There was one small problem this time, however. The service was to replace the wheel sensor on the left rear wheel. When I got to my next destination after leaving Coastal I noticed that the splash guard on the rear of the running board was broken. I have no way of knowing that it was done by somebody at Coastal, but it certainly seems likely. But, it is not a big deal; I can get by with patching it by tape or epoxy. More
professional It was as I have grown to expect. Warm friendly greeting, professional handling, and good service. I am not a wordy person. Good bye you all. It was as I have grown to expect. Warm friendly greeting, professional handling, and good service. I am not a wordy person. Good bye you all. More
Great Service Great response to an issue with indicator lights in the dash. Working to get repair components. Good reception from the staff and timely updates, Th Great response to an issue with indicator lights in the dash. Working to get repair components. Good reception from the staff and timely updates, Thanks More
Perfecto!!! Always, always expect glowing remarks regarding your service center. Unless you replace Sam then we have a problem!. Everybody are awesome! Service be Always, always expect glowing remarks regarding your service center. Unless you replace Sam then we have a problem!. Everybody are awesome! Service beyond the usual non-social connect to be had at the repair shops out in the mainstream. Yes, after the warranty prices might be better elsewhere but I appreciate taking care of me and my car now at over 100,000 miles. Love my Kia and love my guys at Wilmington Kia. More
great experience as always Fast and very courteous! Nice amenities while I wait. Sam always escorts me to my car, opens my door and shakes my hand. Such the gentleman! Fast and very courteous! Nice amenities while I wait. Sam always escorts me to my car, opens my door and shakes my hand. Such the gentleman! More
great service Sam is a great service advisor! He is very friendly and professional. However, I hate all the followup phone calls and emails, very intrusive and ir Sam is a great service advisor! He is very friendly and professional. However, I hate all the followup phone calls and emails, very intrusive and irritating. More
Service experience Howard was very pleasant and professional. The work was done in a very efficient manner. I'm very pleased with the whole experience. I would highly re Howard was very pleasant and professional. The work was done in a very efficient manner. I'm very pleased with the whole experience. I would highly recommend them. More
Excellent Service My experience with Coastal Kia is a positive one everytime. This time I didnt even have to state my name or that I had an appointment. Sam greeted me My experience with Coastal Kia is a positive one everytime. This time I didnt even have to state my name or that I had an appointment. Sam greeted me with a warm smile asked for my keys asked if I wanted a car wash to go along with my service and told me to have a seat and they would get started as soon a possible. It felt good to be known by name. More
Great Customer Service! Sam is always there with a smiling face ready to help in any way that he can! He's one of the top reasons I continue to get my car serviced at Coastal Sam is always there with a smiling face ready to help in any way that he can! He's one of the top reasons I continue to get my car serviced at Coastal KIA. More