Coastal Kia - Service Center

Sam is always a pleasure to work with Always enjoy the attention to detail. Sam the service writer is always polite and accommodating. Truly an asset to your team. Always do their best to Always enjoy the attention to detail. Sam the service writer is always polite and accommodating. Truly an asset to your team. Always do their best to get me in and out right away. They use genuine Kia parts , and the snacks rock More

Pleasant Waiting for car repair was pleasant. There is a nice waiting area with wifi, TV, snacks, etc. They also have shuttle service to shopping or food if y Waiting for car repair was pleasant. There is a nice waiting area with wifi, TV, snacks, etc. They also have shuttle service to shopping or food if you don't want to stay. Very nice employees. More

Great Service A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac ag A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac again so fast. More

Good experience, but not up to past standards. First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small l First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small light on the hatch door. I was charged $5.00 for a bulb replacement( don't know which one was replaced as I check my lights against a mirror they all worked except that one. I opener the cover, check out the light with a continuity tester and the bulb is good. The light still doesn't work. When I come in for my next service, I will notify the attending tech man. It's not earthshaking but I like my vehicle to be in 100% working order. Sorry. Hope John Wigger is doing well, I missed him... More

Easy to Work With I had a problem with the automatic tailgate. The problem was diagnosed and repaired and the Service Technician was able to have the replacement covere I had a problem with the automatic tailgate. The problem was diagnosed and repaired and the Service Technician was able to have the replacement covered under warranty. Although we live an hour away, we bring our car to this service department for any significant work. More

Great and speedy service!!!! Had a check engine light on my kia sportage. The service department ordered the part and had it fixed the next day. Great customer service. Had a check engine light on my kia sportage. The service department ordered the part and had it fixed the next day. Great customer service. More

Friendly As soon as I parked my car I was greeted and took care of me. Told me where the drinks and snacks were, and told me if I needed anything to just ask. As soon as I parked my car I was greeted and took care of me. Told me where the drinks and snacks were, and told me if I needed anything to just ask. As I was checking out I was also treated as a somebody. Thank you KIA More

Waiting Is comfortable! Free wi fi water, coffee, snacks. Service advisors listen and are cordial. Wish they could let me know ahead of time other services ne Is comfortable! Free wi fi water, coffee, snacks. Service advisors listen and are cordial. Wish they could let me know ahead of time other services needed besides oil change! More

Always great Brought my car in with what I thought was an issue and I was assured that everything was fine, I'm back on the road. Thanks coastal! Brought my car in with what I thought was an issue and I was assured that everything was fine, I'm back on the road. Thanks coastal! More

Timely complete competitive Comfortable waiting area if you choose to wait. Interactive communication with good price and timely completion. Good service personnel. Some amenitie Comfortable waiting area if you choose to wait. Interactive communication with good price and timely completion. Good service personnel. Some amenities available if you choose to want something. Clean environment. More