Coastal Kia - Service Center

Service center beat my expectations on how long it would take to handle the engine replacement recall on our 2024 Telluride. Everything seems to working fine. take to handle the engine replacement recall on our 2024 Telluride. Everything seems to working fine. More

Customer service was excellent as usual. The staff greeted me took the vital information from the car, ushered me into the service area and handed me off to the service advisor. The staff greeted me took the vital information from the car, ushered me into the service area and handed me off to the service advisor. More

Both Service attendants very helpful. Communication on reason for visit confusing. Parts not available had to reschedule Communication on reason for visit confusing. Parts not available had to reschedule More

This is the first time I have used this dealership as I bought a used Kia in Jacksonville that needed minor repairs and a new key formatted and cut. I found the service people to be friendly and very helpf bought a used Kia in Jacksonville that needed minor repairs and a new key formatted and cut. I found the service people to be friendly and very helpful. The waiting area was very clean and had plenty of food! I will definitely take my Kia here for the next scheduled checkup. Bod was very friendly and professional. More

Sam is awesome! Extremely helpful and the only reason I drive from the Raleigh area to get my car serviced! Extremely helpful and the only reason I drive from the Raleigh area to get my car serviced! More

Sam Weisman is courteous, competent, compassionate and and customer minded. He always listens, then solves the problem. and customer minded. He always listens, then solves the problem. More

Staff always act professional,personable and friendly. I would recommend them to family and friends I would recommend them to family and friends More

it’s always a pleasant trip when we come to seeCoastal Kia. from the minute you arrive- you are greeted with a smile and offer of assistance. Sam was our customer service rep and he took care of us. we Kia. from the minute you arrive- you are greeted with a smile and offer of assistance. Sam was our customer service rep and he took care of us. we had a couple hours to wait and he had a car called to take us to lunch and then picked up after. I recommend Coastal Kia to all my family and friends. great job - keep up the good work! And thank you- Sam. More

Love the positive attitude of all of your employees and the help I received when I got to the garage from Southport NC. I also loved the snacks and tasteful and fresh coffee. 😋 the help I received when I got to the garage from Southport NC. I also loved the snacks and tasteful and fresh coffee. 😋 More

I requested 3 services be done on my Kia, when I made the appointment, and they did not do all 3. So now I have to go back for another trip. appointment, and they did not do all 3. So now I have to go back for another trip. More