Coastal Kia - Service Center

What a pleasant service visit! Coastal Kia service center must be one of the best in the nation. I took my 2019 Optima for the first service, and John at the service was exceptional Coastal Kia service center must be one of the best in the nation. I took my 2019 Optima for the first service, and John at the service was exceptional. From warmly welcoming me, to asking if I need a ride and all the way to the delivery of serviced (and courtesy washed) vehicle, John made me feel welcomed, appreciated and very happy to work with Coastal Kia. I was delighted with the overall experience... More

Excellent service! Sam took great care of my vehicle. He was polite, friendly, and professional. The customer service at Coastal Kia is top notch thanks to employees lik Sam took great care of my vehicle. He was polite, friendly, and professional. The customer service at Coastal Kia is top notch thanks to employees like Sam. I will definitely keep bringing my car to Coastal Kia to have it serviced. Overall great experience. More

Best Service Ever I have dealt with a lot of services places in my past but nothing comes as close to the way I am treated at Coastal Kia! They treat you like you're ro I have dealt with a lot of services places in my past but nothing comes as close to the way I am treated at Coastal Kia! They treat you like you're royalty I could not be please better I give them 10 stars out of 5!!!!!! More

Good friendly service. I went in for new keys. I received a key in a fairly efficient manner. The reception is comfortable. I was fairly impressed with the servic I went in for new keys. I received a key in a fairly efficient manner. The reception is comfortable. I was fairly impressed with the service. More

Sam is awesome! I have been so impressed by this dealership. This is my second new vehicle bought from here but my first experience with the service department. Sam I have been so impressed by this dealership. This is my second new vehicle bought from here but my first experience with the service department. Sam was so friendly, i was blown away. He made me feel like a VIP. It was a great experience and i look forward to all my future dealings with Coastal Kia. More

You ask and you won’t receive I don’t like writing these types of reviews, but when I asked for a very simple thing (them to clean my front seats from the last service) and it wasn I don’t like writing these types of reviews, but when I asked for a very simple thing (them to clean my front seats from the last service) and it wasn’t done after my oil change and tire rotation, I’m furious. They ruined my tan seats with grease and grim from fixing a recall and didn’t clean my seats after... so unhappy and very disappointed. Something so simple, and I will not be going back. More

In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were all friendly More

Very friendly My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had ever My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had everything good to go quickly. More

Best in town Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sa Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sales dept is wonderful as well. More

Great and friendly service Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire press Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire pressure gauge was lit up-a screw was sticking out of my tire. Unfortunately it was not in a place that could be repaired so I had to purchase a new tire. The waiting area was very comfortable and Bob kept me informed as to the progress of my repair. And then they washed my car! Over-all an excellent experience. More