Coastal Kia - Service Center
Wilmington, NC
3,321 Reviews of Coastal Kia - Service Center
Treat you very nice If you wait for your car they let you know what's going on while you wait and if you need something to drink they have it there If you wait for your car they let you know what's going on while you wait and if you need something to drink they have it there More
Great people great service Everyone was very pleasant and my service was quick The oil change and car was was great and Mr Howard was very very pleasant and helpful Everyone was very pleasant and my service was quick The oil change and car was was great and Mr Howard was very very pleasant and helpful More
warranty service Appoint time was set and no waiting. Was out in a reasonable time. Had oil change, tire rotation, warranty check and fuel system clean. I have never Appoint time was set and no waiting. Was out in a reasonable time. Had oil change, tire rotation, warranty check and fuel system clean. I have never had a problem with service. They wanted to do complimentary wash but did not have time to wait so they gave us a coupon to use. More
Sam and John are always very polite and helpful. John, Sam and Bob have been helping me out for 10 years plus. This is our second Kia and maybe considering a Kia Soul for our Daughter. Thanks guys. John, Sam and Bob have been helping me out for 10 years plus. This is our second Kia and maybe considering a Kia Soul for our Daughter. Thanks guys. My Wife even had Pat Koballa call her when we had just purchased our mini van with door issues back in 2006. he helped resolve the problem. More
Amazing My car started to shake and I began to freak out. I called made an appointment. When I took my car in they went above and beyond to make the entire pr My car started to shake and I began to freak out. I called made an appointment. When I took my car in they went above and beyond to make the entire process easy and quick for me. Offered a shuttle ride once I checked in. Gave me a call the second they figure what was wrong. About an hour later got a call that my car was ready for pick up. More
Maintenance Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiti Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiting. More
Job well done!! Tended to my car service quickly at my given appointment time!! Even gave me a voucher for my car wash, that I could use at later date, as I was in a Tended to my car service quickly at my given appointment time!! Even gave me a voucher for my car wash, that I could use at later date, as I was in a hurry. Great job!!! More
Very courteous and efficient Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it of Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it off More
The Best of the Best!! I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everythin I will not even consider purchasing a vehicle anywhere other than Coastal Kia!! The staff and service are the best of the best! Thanks for everything Coastal Kia! More
Great advice from Service and Parts managers. I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted I came in with my 2012 Mercedes and wanted advice on a set of tires that would provide comfort and quiet, their advice was spot on and I am delighted with their recommendation. I get lifetime rotations and they have earned my maintenance business also. Great job! More