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Coastal Kia - Service Center
Wilmington, NC
3,234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,234 Reviews of Coastal Kia - Service Center
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September 02, 2019
Great Customer Service I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and consid I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and considerate. I don't ever feel like they are trying to upcharge me on some unnecessary item or service. More
by DLP10140
Verified CustomerEmployees Worked With
Bob Tomlin
September 02, 2019
everything was completed in a timely ffreindly manne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my ne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my next visit More
by VICKYMCLEANYOUNG
Employees Worked With
September 01, 2019
Routine maintenance service. Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome exper Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome experience. Highly recommend! More
by GAIL.FANUCCHI
Employees Worked With
Sam Wiesman - Service rep. Kelly - Shuttle driver.
September 01, 2019
Exceptional service. Very courteous employees. Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their expe Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their experience and knowledge. More
by rpait4
Employees Worked With
Cannot remember names.
September 01, 2019
Friendly, helpful, thorough Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy wai Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy waiting room and are always attentive to their customers. More
by KCNUKER
Employees Worked With
Bob Tomlin
August 31, 2019
Quick and great service Thanks for the great service. This was my first time at Coastal Kia. I will definitely be a return customer. I will continue to have both my kias serv Thanks for the great service. This was my first time at Coastal Kia. I will definitely be a return customer. I will continue to have both my kias serviced here. More
by EDDIE3K
August 31, 2019
Professional and Efficient Returned for some warranty repairs. Met immediately by the service rep and connected to the courtesy shuttle who delivered me to a local shopping area Returned for some warranty repairs. Met immediately by the service rep and connected to the courtesy shuttle who delivered me to a local shopping area and picked me up when asked. I travel 40 miles to get to this service so I greatly appreciate their service team. More
by CAPTGUMP
Employees Worked With
Other Employees :
Howard Ramsey, Samuel Weisman, and Bob Orr(Courtesy Shuttle)
August 31, 2019
Diagnose a problem Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and c Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and created a comfortable wait. More
by New to NC
Employees Worked With
Sam Weisman
August 30, 2019
The service was great!!!!!!!!!!!!!!! I have used Coastal Kia for all my service for the last five years. Sam Weisman has always been very nice .Sam has always been very helpful with any q I have used Coastal Kia for all my service for the last five years. Sam Weisman has always been very nice .Sam has always been very helpful with any questions that I have had. Repairs have always been done in an excellent manner. More
by SHER34A
Employees Worked With
Sam Weisman
August 30, 2019
I could't be happier with the service I received! I was met by a service representative as soon as I drove up. All my questions were answered and I was told about how long I could expect to wait. I I was met by a service representative as soon as I drove up. All my questions were answered and I was told about how long I could expect to wait. I was offered shuttle service and was kept informed of the progress on my car. More
by SOUTHMOONSTUDIO
Employees Worked With
Sam Weisman
