Coastal Kia - Service Center

First service Sam met me at the service entrance and put me at ease. He noted my concerns and assured me they would be addressed. I received a call from Howard lett Sam met me at the service entrance and put me at ease. He noted my concerns and assured me they would be addressed. I received a call from Howard letting me know when my vehicle would be ready. Howard met me at the service desk and went over his findings and I was on my way. These guys are an asset to Coastal Kia and I appreciated the wash! Thanks again! More

Great! From my first time there to purchase a car, to now, my first service appointment, these people have been incredible! Professional, courteous and easy From my first time there to purchase a car, to now, my first service appointment, these people have been incredible! Professional, courteous and easy to like! More

Customer Service was excellent. Everyone at Coastal Kia is so friendly and helpful. It really makes a difference to feel like your business is important to all the employees. Everyone at Coastal Kia is so friendly and helpful. It really makes a difference to feel like your business is important to all the employees. More

Awesome experience Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering us refreshments. He really made me feel like I was at home. Every body was very cheerful,friendly,and helpful. More

Top notch customer service This was my first time bringing my Kia Niro in for service. I was not disappointed. My service rep was cheery, explained everything very well, and a This was my first time bringing my Kia Niro in for service. I was not disappointed. My service rep was cheery, explained everything very well, and all service was done in a timely manner. As a result, I will continue to use the services of Coastal Kia for the care of my Niro. More

Excellent Customer Service. My tire light came on and brought my car in to Coastal. Sam greeted me promptly and professionally. While I was there I had my first service done as w My tire light came on and brought my car in to Coastal. Sam greeted me promptly and professionally. While I was there I had my first service done as well as the tire issue. Had me in and out in 30 minutes. More

One Stop Service Coastal KiA is my choice to get my KIA serviced and any problems addressed. The staff is experienced and excellent. You have friend at Coastal KIA. Coastal KiA is my choice to get my KIA serviced and any problems addressed. The staff is experienced and excellent. You have friend at Coastal KIA. More

Won't Disappoint Since buying our first two Kia's ( Soranto & Sportage ) in 2012 then a second Sorento in 2016 we have always had our cars serviced here. Reasons why?, Since buying our first two Kia's ( Soranto & Sportage ) in 2012 then a second Sorento in 2016 we have always had our cars serviced here. Reasons why?, the service staff is great and the time involved in doing the service is relatively short and if you do not want to wait there they offer a free ride to any place in Wilmington you want to be dropped off at along with a call back for pick up once your car is ready. If you decide to stay the waiting room is clean, comfortable, a TV, complementary coffee,water,snacks and a charging station for most cell phones... . More

Tire rotation inspection and alignment I appreciate the servie you all do. So far Sam has always greeted me at the door when arrive and offers me to go anywhere if I want. I usually stay in I appreciate the servie you all do. So far Sam has always greeted me at the door when arrive and offers me to go anywhere if I want. I usually stay in the waiting room and sit at the desk and caught up on overdue paper work. Although 2 hrs was getting a bit tiring you all do incredible work. Thankyou More

Friendly folks. Clean professional atmosphere. Sam is our service supervisor who is friendly and knowledgeable. The service department and waiting room is clean, neat and well lit. The amenities Sam is our service supervisor who is friendly and knowledgeable. The service department and waiting room is clean, neat and well lit. The amenities were excellent! More