Coastal Kia - Service Center
Wilmington, NC
3,322 Reviews of Coastal Kia - Service Center
10/12/2019 They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended servic They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended service for my KIA. More
Great Service From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service ne From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service needed would be provided in an excellent manner. Found this to be true on our ride home.....front wheel alignment paid off for a smoother ride. More
Service Excellence Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I r Sam Weisman greeted me when I arrived, and he was extremely personable and knowledgeable. He was very thorough in his explanation of the services I received, and he made sure that I was aware of the service schedule for my vehicle. As a first-time buyer of a Kia, so far I am very impressed with the performance of my Sorento, and the support that I've received from the Coastal Carolina dealership. More
Great service Great experience. Always ready to help customers. Will continue to bring my car there for service. I appreciate all their customer service. Keep u Great experience. Always ready to help customers. Will continue to bring my car there for service. I appreciate all their customer service. Keep up the good work! More
Very accommodating We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus render We actually forgot we needed to get the car to the service department first thing in the morning and only remembered about an hour later, thus rendering our appointment null. Even so, we called and were encouraged to come in anyway. They accommodated us and finished up the car in record time. Great service! More
Vehicle overall check My car was taken promptly to service. The waiting area was comfortable. Good results.everyone was more than nice. And helpful.my service manager Howar My car was taken promptly to service. The waiting area was comfortable. Good results.everyone was more than nice. And helpful.my service manager Howard was really efficient. More
Regular Maintenence As always, Sam always takes care of me. They completed all needed maintenance and did a car wash. Always a pleasure to be serviced with Kia. As always, Sam always takes care of me. They completed all needed maintenance and did a car wash. Always a pleasure to be serviced with Kia. More
Service at Kia We were very satisfied with the service to our Kia. It was done on time & quickly. Service personnel were professional & courteous. Waiting area was c We were very satisfied with the service to our Kia. It was done on time & quickly. Service personnel were professional & courteous. Waiting area was comfortable & drinks & snacks were appreciated! More
Exceeded Expectations Sam was beyond helpful with explaining the condition of my car and how they were able to fix it. They finished my service before I my expected appoint Sam was beyond helpful with explaining the condition of my car and how they were able to fix it. They finished my service before I my expected appointment. More
As always, exceptional customer service by Bob Tomlin I "inherited" my Kia, and the only reason I keep it is because of the exceptional service I receive every time I take it in. I "inherited" my Kia, and the only reason I keep it is because of the exceptional service I receive every time I take it in. More