Coastal Kia - Service Center

Always amazing I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my serv I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my service advisors...but actual FRIENDS. That’s saying a lot for a car dealership and the service center. I will miss these guys and their exceptional service always going ABOVE and BEYOND. My car was always well taken care of and the service was always down right and they washed it for me and had it looking like it was new every time. I could go on forever, but I’ll end it and just say they are all amazing at Coastal KIA More

Sam Weisman (Service Cnsultant) was excellent!... but Although Sam did a great job, there were two other Service Consultant stations that were vacant, making it very challenging Sam to singularly take car Although Sam did a great job, there were two other Service Consultant stations that were vacant, making it very challenging Sam to singularly take care of the many service customers during my visit. Also because of the customer volume and apparent lack of service personnel, it took two hours to get a simple oil change and car wash. The customer care attitude was strong, but overall capacity needs fortifying. More

Service done rightTimely TIMELY, Professional and Courteous..What more could you ask for.... Car serviced was a 2010 Forte. My girlfriend just bought a new Soul and the buyin TIMELY, Professional and Courteous..What more could you ask for.... Car serviced was a 2010 Forte. My girlfriend just bought a new Soul and the buying experience was great. More

Always a great experience Sam came out to meet me right after I parked. We went over what would be done and asked if I wanted free carwash and of course I agreed. Sam came out to meet me right after I parked. We went over what would be done and asked if I wanted free carwash and of course I agreed. More

Nice experience The repairs took longer than I expected. Over 2 hours. When asked if you had loaner cars were told that you had a shuttle van. We were extremly please The repairs took longer than I expected. Over 2 hours. When asked if you had loaner cars were told that you had a shuttle van. We were extremly pleased with the driver, Bob or Robert, had lunch at the beach and returned a couple of hours later. More

Awesome experience! This was my 2nd experience. Each time Sam has taken great care of me by making me feel at home. The owner was there walking around and greeting custo This was my 2nd experience. Each time Sam has taken great care of me by making me feel at home. The owner was there walking around and greeting customers making sure that we were comfortable. More

Friendly reliable service Overall great service department. Sam was very nice and keep me informed about the progress while I waited. They have complimentary drinks and snacks Overall great service department. Sam was very nice and keep me informed about the progress while I waited. They have complimentary drinks and snacks while you wait which was very nice. They also have a shuttle which is unheard of for Saturday appointments I loved that. I drove from Jacksonville to come here because the service department is really great. All of the staff were very friendly and made you feel welcome. The sales department was very personable and entertaining while you waited. Pat Koballa, John Wigger and Justin Prince are doing a great job with this dealership. I will definitely be back. More

Absolutely, hands down-the best experience I've ever had! Everyone was so nice, and helpful. Every staff member went out of their way to ensure our visit was great! Will be back every time! Everyone was so nice, and helpful. Every staff member went out of their way to ensure our visit was great! Will be back every time! More

Great Management I brought my 2019 Kia Optima in for a simple state inspection and the treated me like royalty. They are very kind and professional. Would recommend go I brought my 2019 Kia Optima in for a simple state inspection and the treated me like royalty. They are very kind and professional. Would recommend going to Kia for all your needs. Sam is the one who helped me out, and Kelvin is the one sold me the car. Great people and great management! Thanks guys! More

Very nice We were in and out in 30 minutes tops. Nice job thanks so much for your help with the car service We appreciate it. Tesa We were in and out in 30 minutes tops. Nice job thanks so much for your help with the car service We appreciate it. Tesa More