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Coastal Kia - Service Center

Wilmington, NC

4.8
3,140 Reviews

3,141 Reviews of Coastal Kia - Service Center

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August 11, 2019

Best Service Ever I have dealt with a lot of services places in my past but nothing comes as close to the way I am treated at Coastal Kia! They treat you like you're ro More

by aaronmcclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 12, 2019 -

Coastal Kia responded

Wow! We sincerely appreciate the amazing five star review. Our entire Coastal Kia team truly treats every guest the way we wish to be treated. It sounds like our service team exceeded your expectations. Thank you so much for the wonderful service review. We look forward to seeing you at your next visit. Please call us if you need anything. We are here to help. Thanks again from your Coastal Kia Family.

August 10, 2019

Good friendly service. I went in for new keys. I received a key in a fairly efficient manner. The reception is comfortable. I was fairly impressed with the servic More

by BEN.GOODWIN103
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 10, 2019 -

Coastal Kia responded

Thank you for the great review and awesome comments. We are thrilled to hear you were able to enjoy our Customer Lounge Experience. We are happy that your key experience went well. Thank you for choosing Coastal Kia!

August 10, 2019

Sam is awesome! I have been so impressed by this dealership. This is my second new vehicle bought from here but my first experience with the service department. Sam More

by ericasadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam W.
Aug 11, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the kudos for Sam and the five star review! We appreciate your loyalty to Coastal Kia. Please call us if you need anything. We are here to help.

August 09, 2019

You ask and you won’t receive I don’t like writing these types of reviews, but when I asked for a very simple thing (them to clean my front seats from the last service) and it wasn More

by SAMAMIELYNN1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 09, 2019 -

Coastal Kia responded

We sincerely apologize for any inconvenience. Our Service Director John Wigger is trying to reach you via phone now. We are here to make things right. Please call his office at 910-408-0100. We look forward to speaking with you regarding your recent experience.

August 08, 2019

In Out and On My Way Fast check-in, service explained up front with no surprises. Waiting area with complimentary snacks and beverages. car wash to boot. Employees were al More

by Kupid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Aug 08, 2019 -

Coastal Kia responded

Fantastic! We appreciate the five star review. It is wonderful to hear you were able to enjoy our Coastal Kia Lounge Experience. Thank you for choosing Coastal Kia!

August 08, 2019

Very Friendly Everyone at Kia service is great! Service Advisors are always a pleasure to deal with. The service Advisors name but they both are great to work with. More

by BUDMAN3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and gracious comments. Thank you for trusting Coastal Kia with your automotive service needs.

August 08, 2019

Very friendly My check engine light came on, and my car is under warranty so I took it in. Even though I didn’t have an appointment they took in my car and had ever More

by KLM85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember, but all very nice
Aug 08, 2019 -

Coastal Kia responded

Great! Thank you for the thoughtful five star review. We were happy to get you in and out quickly without an appointment. We are thrilled you had a good experience. Please call us if you need anything. We are here to help.

August 08, 2019

Best in town Everyone at Kia service is fantastic!! Sam is always a pleasure and everyone is extremely helpful and pleasant! Fast too! I highly recommend as the sa More

by CMINOZZI4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 08, 2019 -

Coastal Kia responded

Thank you for the kudos for Sam. We are thrilled to hear we exceeded your expectations in both sales and service. Thank you for choosing Coastal Kia!

August 08, 2019

Great and friendly service Bob Tomlinson, Assistant Service Manager, met me at my car when I pulled in and addressed me by name. Great start. He then found out why my tire press More

by JK2SCHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlinson
Aug 09, 2019 -

Coastal Kia responded

Thank you! Your amazing five star review and gracious comments are greatly appreciated. We are thrilled to hear you had an "excellent" experience. We appreciate your business. Thank you for being such an important part of our Coastal Kia Family.

August 07, 2019

Great advisor Howard is the best he tries to explain everything and work out everything with you. He was patient in every aspect. Wish other advisor at other dealer More

by ANTHONY1668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Aug 08, 2019 -

Coastal Kia responded

We could not agree more.... "Howard is the best". We are very lucky to have him. Thank you so much for the five star review and gracious comments. We appreciate your business as well as your loyalty to Howard and our staff at Coastal Kia. Your awesome review has been shared with Howard and our team. Please call us if you need anything. We are here to help.

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