Coastal Kia - Service Center

San was great to deal with. Your rep was easy to deal with and helped me in any way he could. I will ask for his assistance the next time I need maintenance service. Your rep was easy to deal with and helped me in any way he could. I will ask for his assistance the next time I need maintenance service. More

Service visit at Coastal Kia The staff always takes good care of my car and are pleasant to deal with. The dealership offers free snacks and drinks in their waiting room. The staff always takes good care of my car and are pleasant to deal with. The dealership offers free snacks and drinks in their waiting room. More

Warranty work on KIA Sorento I've been to quite a few dealerships over the 60 years I've owned various vehicles, and Coastal KIA is an absolute bright light. The service consultan I've been to quite a few dealerships over the 60 years I've owned various vehicles, and Coastal KIA is an absolute bright light. The service consultant that I was fortunate enough to be assigned was Howard Ramsey and he was extremely professional, courteous and helpful. We were in a situation with our car that involved the engine, and a determination if it was a warranty covered issue. We were on a scheduled flight to the west coast the next morning, so had to leave the car in Mr. Ramsey's care. Further we would not be back on the east coast for three weeks, again Mr. Ramsey saved the day for us by quickly determining that the car was under warranty, and that they would not only repair the engine but complete some needed maintenance on the car and keep the car at the facility until we returned. I cannot thank Howard Ramsey enough for his above and beyond efforts on our behalf as well as to the folks at Coastal KIA for allowing this type of assistance by their employees. Many Thanks More

Excellent Service Bob and the whole crew are doing an excellent job in the Service Department. I'm always appreciative of the feedback they give me, and the hospitality Bob and the whole crew are doing an excellent job in the Service Department. I'm always appreciative of the feedback they give me, and the hospitality they show. The mechanics are honest in their work and they also do an excellent job. More

Sam always takes care of us Just a routine oil change Sam was curious as always. Made sure we were well taken care of. Service was efficient and quick. Love working with Sam Just a routine oil change Sam was curious as always. Made sure we were well taken care of. Service was efficient and quick. Love working with Sam More

Incredible Service by professional staff! Not my first rodeo with these guys and I must say, I bought my 2015 Kia new and now just clocked 120000 miles. I’ve watched the business grow and with Not my first rodeo with these guys and I must say, I bought my 2015 Kia new and now just clocked 120000 miles. I’ve watched the business grow and with it the quality of product, service after the sale, quality of experience is beyond exceptional. From my main contact person Sam, Bob and now Howard you can rest easy knowing all things are being taken care of to your satisfaction. From greeting you at your car to waiting in an all amenities provided while you wait (or Billy the courteous driver taking you where you need to go) to walking your to your car, it all excellent. Even though I try walking out with my credit card slip (the one they keep 😉) they do not treat you like a thief. Just kinda knock you around a little leaving no visible signs of abuse. And who doesn’t need a good slap after napping in their comfortable waiting area! THEY ARE GREAT! More

Friendly and efficient and fast. Fast,efficient and friendly service. Has a very nice customer service lounge. They offer free coffee and other drinks and snacks while you wait. Fast,efficient and friendly service. Has a very nice customer service lounge. They offer free coffee and other drinks and snacks while you wait. Comfortable seating. More

Definitely the best Coastal Kia's Service Department has the best customer service, the best waiting area, the best people, and it is so easy to see that they truly want Coastal Kia's Service Department has the best customer service, the best waiting area, the best people, and it is so easy to see that they truly want to make you a lifelong customer. They stick to appointment times and do their best to get your car finished in a timely manner. They don't try to sell you things you don't really need and are honest about what is necessary, what can wait just a bit and what not to put off. They're not pushy and are super helpful and willing to answer any questions you may have. I can't recommend them highly enough! More

Feel like family First, I was able to book my appointment online and also confirm my appointment online as well. I arrived a few minutes early, and they took me back First, I was able to book my appointment online and also confirm my appointment online as well. I arrived a few minutes early, and they took me back almost immediately. I was only there about an hour and on my way. Howard was friendly and professional. All in all it was a pleasant experience More

new car I went to the dealership to have my antenna fixed on my kia and ended up trading out my kia for a new one. That was not my plan but so excited to make I went to the dealership to have my antenna fixed on my kia and ended up trading out my kia for a new one. That was not my plan but so excited to make the trade. The night before my scheduled appointment, Dogukan Imir contacted me and asked if I would be interested in looking at a new car and I said I could always look. Due to his initiative, I traded my kia for a newer one. There was no pressure to trade. Michael Mascavage quickly expedited the paper work and I left with my new car. Very pleased and happy. More