Coastal Kia - Service Center
Wilmington, NC
3,323 Reviews of Coastal Kia - Service Center
Great Service !! Sam was wonderful from the moment I dropped of my car. Very pleasant experience all around. Thank you for taking care of my Kia !! Sam was wonderful from the moment I dropped of my car. Very pleasant experience all around. Thank you for taking care of my Kia More
Great Experience. Welcoming staff. Saw that I would need an inspection within two months and let me know. Completed inspection and previously scheduled service in LES Welcoming staff. Saw that I would need an inspection within two months and let me know. Completed inspection and previously scheduled service in LESS time than promised. Would be hard to find a better overall experience at a dealership or other shop. More
2014 Optima service No problems, very polite and professional, comfortable waiting area, Free car wash. Topped off all fluids. Like the specials on service. Will do busin No problems, very polite and professional, comfortable waiting area, Free car wash. Topped off all fluids. Like the specials on service. Will do business with again. More
Went in to have 2019 optima serviced ended up trading Bought 2019 optima in 2018 rear ended in September 2019. Damages & labor over 8500.00$ Considerable diminished value of vehicle. Dealership only offer Bought 2019 optima in 2018 rear ended in September 2019. Damages & labor over 8500.00$ Considerable diminished value of vehicle. Dealership only offered. 17000$ trade value. Decided to trade while I could still get something for it according to salesman. After further reflection I fell I didn’t get good deal or options for price i paid for 2019 stinger considering this is my 4th vehicle purchased @ this dealership. Salesman wasn’t to familiar with options in this car I was interested in, like navigation further review on my part reveled it didn’t when I asked about it he said I could use navigation from my phone which is true. Then when asked about sound system I was told it was there premium system come to find out it wasn’t. More
Fantastic The service reps are wonderful; they keep you informed of what's going on. They are always professional and courteous. They give you an approximate The service reps are wonderful; they keep you informed of what's going on. They are always professional and courteous. They give you an approximate wait time and they are always pretty accurate. More
Excellent experience as usual Prompt and friendly greeting the second I walked into the door by Sam Weisman the service consultant.. He checked me in and wrote up my sevice needs Prompt and friendly greeting the second I walked into the door by Sam Weisman the service consultant.. He checked me in and wrote up my sevice needs .and told me exactly what my waiting time would be. He pffered me a ride somewhete if needed. He performed his job professioalky and made sur I would be comfortable during my wait More
oil change, tires rotation, tires balanced I was more than pleased with Coastal Kia service. Plus the waiting area was very clean an comfortable. The service was completed in the time I was to I was more than pleased with Coastal Kia service. Plus the waiting area was very clean an comfortable. The service was completed in the time I was told it would take. More
First Service Sincere polite greeting, informative and very helpful. Since this was my first visit, I do not have any comparison. However, my first impression is Sincere polite greeting, informative and very helpful. Since this was my first visit, I do not have any comparison. However, my first impression is that this is a "First Class" operation! More
Awesome. I needed an oil change and they found that I had a headlight out and two licesnce plate lights out. I am sure this saved me from a police stop. I needed an oil change and they found that I had a headlight out and two licesnce plate lights out. I am sure this saved me from a police stop. More
Quality work and expert advice on what my Kia needs I take my Kia cars to Coastal Kia because they do exactly what ask them to do and rely on their knowledgeable opinion of what else my car may need at I take my Kia cars to Coastal Kia because they do exactly what ask them to do and rely on their knowledgeable opinion of what else my car may need at this time. They always give me the final decision on what work I am willing to have done on this visit or at a later time. I am a former automotive technician myself and I have complete confidence in their recommendations. More