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Coastal Kia - Service Center

Wilmington, NC

4.8
3,138 Reviews

3,138 Reviews of Coastal Kia - Service Center

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August 31, 2019

Quick and great service Thanks for the great service. This was my first time at Coastal Kia. I will definitely be a return customer. I will continue to have both my kias serv More

by EDDIE3K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Aug 31, 2019 -

Coastal Kia responded

Great! We look forward to seeing you during your next service visit. Welcome to the Coastal Kia Service Family. Thank you for the wonderful review and gracious comments.

August 31, 2019

Professional and Efficient Returned for some warranty repairs. Met immediately by the service rep and connected to the courtesy shuttle who delivered me to a local shopping area More

by CAPTGUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey, Samuel Weisman, and Bob Orr(Courtesy Shuttle)
Sep 01, 2019 -

Coastal Kia responded

Thank you! We appreciate you making the trip to Coastal Kia. It was thoughtful of you to go online and give us such high marks. We appreciate your loyalty and gracious comments. Thank you for choosing Coastal Kia!

August 30, 2019

The service was great!!!!!!!!!!!!!!! I have used Coastal Kia for all my service for the last five years. Sam Weisman has always been very nice .Sam has always been very helpful with any q More

by SHER34A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 01, 2019 -

Coastal Kia responded

Thank you for the amazing five star service review. It was thoughtful of you to mention Sam by name. He is awesome! We appreciate your loyalty to Sam and to Coastal Kia. Please call us if you need anything. We are here to help!

August 30, 2019

I could't be happier with the service I received! I was met by a service representative as soon as I drove up. All my questions were answered and I was told about how long I could expect to wait. I More

by SOUTHMOONSTUDIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
August 29, 2019

Excellent service department Professional service and the complimentary car wash is a great finishing touch. I have always been impressed with the service team and their kindness. More

by FALLSFORME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star review and thoughtful comments. We are thrilled to hear you were able to take advantage of our Complimentary Courteous Wash. We appreciate your service business and loyalty. Thank you for choosing Coastal Kia!

August 29, 2019

Always a great experience I have been going to Coastal Kia since moving to the area just over 2 years ago and have always had great service. The staff are excellent, profession More

by rssparrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 30, 2019 -

Coastal Kia responded

Thank you so much for this amazing testimonial. We appreciate the five star review and gracious comments! We truly strive to treat our clients the way we wish to be treated. We appreciate your loyalty to both our sales and service departments. It was kind of you to describe our staff as "excellent, professional and very knowledgeable". Thank you for being such an important part of our rapidly growing Coastal Kia Family.

August 29, 2019

great! Howard met me at the car and things kept going well from there. Was quickly done. Was very nice. Explained things well. Waiting room was good. More

by raleigh2244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Aug 30, 2019 -

Coastal Kia responded

Isn't Howard just awesome? Thank you for the kudos.. Howard is a true asset to our team. It was thoughtful of you to mention him name. We strive to treat our clients the way we wish to be treated. We sincerely appreciate the five star review. Thank you for choosing Coastal Kia!

August 28, 2019

Great service . On time as promised and car was Freshly washed.I always go to the dealership for service even though my car is out of warranty now. More

by Kr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 29, 2019 -

Coastal Kia responded

Great! Thank you for the five star review and loyalty to our Coastal Kia Service Department. We are thrilled to hear you were able to take advantage of our courtesy car wash. We sincerely appreciate your business. Thank you for being an important part of our Coastal Kia Family!

August 28, 2019

Oil Change Polite and knowledgeable staff. Went in for a regular oil change. Love doing business with Coastal Kia. Always watching out for me and the maintenance More

by KIM.MCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 28, 2019 -

Coastal Kia responded

Great ! Thank you so much for the five star review. We LOVE doing business with you too! We appreciate your thoughtful comments and loyalty to our service department. Thank you for choosing Coastal Kia!

August 27, 2019

Air conditioning went bad on my vacation Sam was phenomenal!! My repair was under warranty but I was given the absolute best customer service !! 25 words can't express my gratitude for his More

by REGINASMITH8891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 28, 2019 -

Coastal Kia responded

Thank you so much! Our entire Coastal Kia team wants to thank you for the five star review. It was thoughtful of you to mention Sam by name. We think he is "phenomenal" too! We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia. We hope to see you again soon. Thanks again.

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