Coastal Kia - Service Center
Wilmington, NC
3,138 Reviews of Coastal Kia - Service Center
Excellent service Arrived early. Met with Service writer quickly. He was very professional and friendly. My car was taken back and the work was finished even before th Arrived early. Met with Service writer quickly. He was very professional and friendly. My car was taken back and the work was finished even before the expected time. Overall a very pleasant experience More
Another Fantastic Service Bob is always wonderful in service. Very informative. The price for oil change is great. See you next time. I would not go any where else. Bob is always wonderful in service. Very informative. The price for oil change is great. See you next time. I would not go any where else. More
Oil change The vehicle was done in a timely manner. Tire rotation oil change and install a new brake bulb and a.c car wash. I am satisfied. The vehicle was done in a timely manner. Tire rotation oil change and install a new brake bulb and a.c car wash. I am satisfied. More
repair work I was very pleased with the care my boyfriend and I received by the service department. They were nice enough to keep the car a few extra days for us I was very pleased with the care my boyfriend and I received by the service department. They were nice enough to keep the car a few extra days for us once repairs were completed. Howard kept us informed of the process. When we went to pick the car up Howard was not there but we were assisted by Bob Tomlin. He was very helpful. I asked about the new Sunbit loan for repairs that I received and he took the time out of his busy day to figure it out for me and was a learning process for him also. Only negative was that the alignment is worse than it was prior to having the work done. More
everything was completed in a timely ffreindly manne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my ne Repaced a passenger side visor. Everything was done effectivelt timely and friendly I appreciate the kind of dealership you have look forward to my next visit More
Great Customer Service I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and consid I have brought my car into this service center 3-4 times now and the same gentleman has always assisted me. He is always so friendly, kind and considerate. I don't ever feel like they are trying to upcharge me on some unnecessary item or service. More
Exceptional service. Very courteous employees. Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their expe Pleasant experience. I Would highly recommend this dealership. Work was completed in a very short time period. I was very impressed with their experience and knowledge. More
Friendly, helpful, thorough Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy wai Whenever we bring our car in we get fast, friendly and thorough service. Kia sends coupons in email to make the cost manageable. They have a comfy waiting room and are always attentive to their customers. More
Routine maintenance service. Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome exper Friendly, efficient & professional staff. Greeted as I exited my vehicle. Quickly checked in. Shuttle service to get me to & from work. Awesome experience. Highly recommend! More
Diagnose a problem Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and c Needed help in.diagnosing a noise and vibration in steering column. Dealer identified and repaired issue quickly. Checked with me several times and created a comfortable wait. More