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Coastal Kia - Service Center

Wilmington, NC

4.8
3,138 Reviews

3,138 Reviews of Coastal Kia - Service Center

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September 15, 2019

Steve Holland Yes every one did good but the price is little to high I think.. I under stand yall got to pay your employees to do the job ... I am disabled veteran More

by LBANDIT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 16, 2019 -

Coastal Kia responded

Thank you for the great review! We appreciate your feedback. Please contact our Service Director John Wigger at 910-408-0100 to discuss your situation. Our entire team wants to thank you for your military service. We are here to help. Thank you for choosing Coastal Kia!

September 15, 2019

Great customer service Everyone was polite and very nice. It was a wonderful experience. Sam went above and beyond. I'm horrible with names I don't remember his last name. More

by MTYLER1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 15, 2019 -

Coastal Kia responded

Thank you for the five star review. Your thoughtful comments have been shared with Sam Weisman and our entire service team. Thank you for choosing Coastal Kia!

September 14, 2019

First Scheduled Service For Car I got a good coupon for a free oil change/lube and came in to use it, and to get a donut spare tire. Quick and easy. Was in and out in a very reasonab More

by straycatskratch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, and Service Rep On Duty That Day.
Sep 14, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and gracious feedback. We love the comment “quick and easy”. Our team is happy to hear you enjoyed our Customer Lounge Experience. Enjoy your Kia Soul and call us if you need us. We are here to help. Thanks again!

September 14, 2019

Great experience! Great experience. I didn't buy my KIA from Wilmington, but they were more than willing to help me with an issue from the dealership I did purchase fr More

by jmburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey, Bob (curtesy driver)
Sep 14, 2019 -

Coastal Kia responded

Thank you for the kudos and fantastic five star service review. We are here to help! We are thrilled to hear you were able to take advantage of our Courtesy Van Experience. Thank you for choosing Coastal Kia!

September 14, 2019

Top service Sam is a great service rep he cares about his customers. He takes the extra step. He keeps you informed on the work being done. More

by PATSPAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam.
Sep 15, 2019 -

Coastal Kia responded

Thank you! We could not agree more. Sam is an amazing Service Consultant and we are fortunate to have him on our team. Thank you for the amazing five star review. We hope to see you again soon. Thank you for choosing Coastal Kia!

September 14, 2019

Service Consultant The service consultant ( Sam Weisman) was very helpful. I was taken right away, I said I needed an oil change and being that I had a service agreement More

by NANIBEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 15, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate you sharing your experience online. It was thoughtful of you to mention Sam Weisman by name. We are thrilled our team was able to exceed your expectations. Please call us if you need anything. We are here to help. Thanks again!

September 14, 2019

Staff Sam Weisman is best, always friendly & most helpful. He very knowledgeable about my vehicle’s and keeps them purring. Priced out a new set of tires th More

by DANS3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and kudos for Sam Weisman in service. We strive to treat our clients the way we wish to be treated. Thank you for being such an important part of our Coastal Kia Family.

September 13, 2019

Great Customer Servise I have been bringing our Kia's (yes we have 2) to Coastal Kia for service. Our advisor, Bob, has been very helpful. In his absence, Sam and Howard hav More

by DSTEW6074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin, Sam and Howard
Sep 13, 2019 -

Coastal Kia responded

Wonderful! Thank you for mentioning Sam, Howard and Bob by name. We sincerely appreciate the five star service review. Your loyalty means the world to us. Please call us if you need anything. We are here to help.

September 12, 2019

Car detailing My car looks like new. I was lucky to win this in a raffle for the heart fun. Your shuttle service is great and I particularly enjoyed meeting Kelly More

by THOMEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Meadows
Sep 12, 2019 -

Coastal Kia responded

Fantastic! Congratulations on your win. It was thoughtful of you to mention Kelly by name. We are thrilled you were pleased with the detail you received. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help!

September 12, 2019

awesome! The service is excellent in every way. If you need service on your vehicle don't go anywhere else. Tell them John Schmidt sent you and I might get a f More

by JASINSURANCEGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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