Coastal Kia - Service Center
Wilmington, NC
3,323 Reviews of Coastal Kia - Service Center
Quick and understanding Came in for a service before work, they got me in and out in less than an hour to allow me to be to work on time. Amazing customer service. Came in for a service before work, they got me in and out in less than an hour to allow me to be to work on time. Amazing customer service. More
Efficient friendly service Easy scheduling and very efficient which was nice since I stayed at the dealership until my car was ready. Highly recommend- comfortable waiting area Easy scheduling and very efficient which was nice since I stayed at the dealership until my car was ready. Highly recommend- comfortable waiting area and friendly staff More
Great service Service and attitudes are always great. Never have to wait longer than I'm quoted. Sam Weisman took care of me from start to finish. Great job Service and attitudes are always great. Never have to wait longer than I'm quoted. Sam Weisman took care of me from start to finish. Great job More
Excellent Was met by service rep before I even got out of my car. Was immediately processed and told how long it would be. While waiting in the comfortable lo Was met by service rep before I even got out of my car. Was immediately processed and told how long it would be. While waiting in the comfortable lounge, was offered refreshments. Vehicle was ready in line with the time frame I was provided and I was able to take advantage of the free car wash. Both John and Sam did an excellent job. More
Great customer service as always Bob was awesome as always amazing customer service. Will not take my vehicle anywhere else for service I feel like they have gave me good advice. Bob was awesome as always amazing customer service. Will not take my vehicle anywhere else for service I feel like they have gave me good advice. More
service The people at the service center are very nice and helpful with all of your service needs. They answer all of your questions and follow up with emails The people at the service center are very nice and helpful with all of your service needs. They answer all of your questions and follow up with emails. More
25,000 mile service was good Staff were pleasant and very helpful. Service was completed in a timely manner. Waiting area crowded but comfortable. Only complaint, late afternoo Staff were pleasant and very helpful. Service was completed in a timely manner. Waiting area crowded but comfortable. Only complaint, late afternoon and ran out of coffee. More
AMAZING from start to finish!!! Coastal Kia is hands down the best experience I have ever had with a dealership!!! Howard Ramsey was exceptional from the time I pulled in until he d Coastal Kia is hands down the best experience I have ever had with a dealership!!! Howard Ramsey was exceptional from the time I pulled in until he delivered my vehicle back to me. Kelly Meadows is a great asset to this company!!! More
Oil change and correction of dashboard clock It's always a pleasure to deal with Coastal Kia. Sam told me what was recommended, and what to anticipate with my next service. Work was done promptly It's always a pleasure to deal with Coastal Kia. Sam told me what was recommended, and what to anticipate with my next service. Work was done promptly, and waiting area is pleasant. More
Exceptional customer service From the time I pulled my vehicle in for service to when I pulled away I received excellent service. We went over everything that was to be done and w From the time I pulled my vehicle in for service to when I pulled away I received excellent service. We went over everything that was to be done and when it was finished all charges were thoroughly explained. Everyone was courteous and pleasant to deal with. I will highly recommend Coastal Kia to anyone who needs repairs or service performed on their vehicle. More