Coastal Kia - Service Center
Wilmington, NC
3,138 Reviews of Coastal Kia - Service Center
Great service beginning to end I was greeted by the service advisor immediately as I pulled. Very friendly, received a call with the diagnosed problem which was covert under warra I was greeted by the service advisor immediately as I pulled. Very friendly, received a call with the diagnosed problem which was covert under warranty with no problem. Picked up my car at end of work day with a fresh carwash. Excellent service from COASTAL KIA More
Service Consultants Never Disappoint Like always the service department is helpful! Many times as a woman you go to have your car serviced and you feel like they are trying to take advant Like always the service department is helpful! Many times as a woman you go to have your car serviced and you feel like they are trying to take advantage of you because you don't know the lingo. This does not happen I coastal kia! The service consultants are always willing to explain thoroughly the process and why. I always recommend Coastal Kia, for the product and customer experience. More
Great service! A+A+A+ Great service! Awesome customer service. Short wait. Nice waiting area. No hassels. Highly recommend them. Easy to talk too. Will definitely go A+A+A+ Great service! Awesome customer service. Short wait. Nice waiting area. No hassels. Highly recommend them. Easy to talk too. Will definitely go back again. More
First oil change I brought our Kia Soul in for its 1st oil change, and I didn't realize that it was free. Oil changed, tires rotated and a free car wash. Thank you eve I brought our Kia Soul in for its 1st oil change, and I didn't realize that it was free. Oil changed, tires rotated and a free car wash. Thank you everyone. More
No job too small When AAA could not fix my flat tire because of a locking lug nut, the Kia service department gave me the number of a towing company that took the car When AAA could not fix my flat tire because of a locking lug nut, the Kia service department gave me the number of a towing company that took the car directly to the Coastal Kia service department from AAA at no charge. Wow! Couldn't be better service than that. More
Very efficient visit, excellent service provided The service team at Coastal Kia exceeded any expectations that I had for this visit (and I already had a high opinion of this dealership and it’s sale The service team at Coastal Kia exceeded any expectations that I had for this visit (and I already had a high opinion of this dealership and it’s sales staff). A very good experience, no hesitation to contact them again if any issues arise in the future. More
Dealership on point Coastal Kia's service department is on point. Always efficient, timely and thorough.Sam was very helpful and clearly covered my suggested services and Coastal Kia's service department is on point. Always efficient, timely and thorough.Sam was very helpful and clearly covered my suggested services and service options. Some services are a bit pricey. Decent prices on tires. Vehicle always delivered as promised. More
Great customer service. Upon my visit to the Kia dealership to get some preventive maintenance done to my vehicle. I found the Kia atmosphere to be very courteous and helpful Upon my visit to the Kia dealership to get some preventive maintenance done to my vehicle. I found the Kia atmosphere to be very courteous and helpful and explaining any questions that I had concerning my vehicle. Overall, I rated my visit five stars for the great customer service, however, I can not say that about all vehicle repair shops. I will likely leave any repairs needed to the staff of Kia. More
Oil Change Came in for a routine oil change, fluid top off, tire inspection. Work was done in a timely manner and the car was given back to me washed. Can't sa Came in for a routine oil change, fluid top off, tire inspection. Work was done in a timely manner and the car was given back to me washed. Can't say enough about the service, always awesome! More
great service every time i am at Coastal Kia Every visit to the Service center is great. Sam and Bob always take care of us and provide great service. We appreciate their level of service and a Every visit to the Service center is great. Sam and Bob always take care of us and provide great service. We appreciate their level of service and attention. More